Ivan Smith Furniture

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CLOSED NOW - Opens at 9:00am

Great customer service!!! I also love my living room set.

Very helpful and patient. Nice customer service

The people are very polite, I was approached and greeted when I entered the store. I was very pleased with my outcome and love my furniture.

They actually deserve a 0 star rating! Beware of misleading sales pitch!!! When purchasing our LG Plasma TV in January of 2011 they asked if we wanted a 2 year EXTENDED warranty which we said yes. Here its March 11, 2013 and there's a line running up and down our screen. To much of my surprise when calling the warranty company they said our warranty expired January 13, 2013. I said we have a total of 3 years on our warranty. The 1 year manufacturer warranty and following that our 2 year extended warranty so we should have another year. Long story short after a long afternoon and a variety of phone calls including a LG service tech who agreed our 2 year EXTENDED warranty should start after manufacturer warranty, Ivan Smith said EXTENDED warranty starts the day of purchase. Are you kidding me??? Who in their right mind would purchase a warranty on top of a manufacturer warranty not us if they took time to explain and be truthful instead of misleading customers. Thank goodness for the LG service tech we may have to drive 2 hours to bring him the TV but he said he would try to get with others at LG to solve our problem. I will never shop Ivan Smith again!!!