Chris Cook's Garage

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bad experience I bought a truck bed and cab from chris cook I was going to put it on an old mechanicaly sound truck that I have at home he talked me in to letting him do it and completely restore the truck he promised it to be done in 3 months here we are one year later and not done he hasn't touched it in 8 months he has lied to me 20 times about working on it next week but next week comes and no work gets done I honestly think he took it apart and cant figure out how to get it back together

well i talk to one of the guys and they still hadnt got parts on order so i said giving the parts list cause i know where i can get parts and go from there i need my car and was tired of waiting thats where the issue started. having been told that the parts need were all that was needed i droped a 1000 dollars in parts so im not a grand deep in the car they started in to it then it was another 1500 in parts so i had paid twice for some parts. all said and done i was 4500 in a car i bought for 3000 and had they had a full parts list and estimate like state law requires when asked for if the bill is over 50 dollars i would have towed it home and bought another car but i had money already in parts and felt the old well ive spent this much on it whats another 1000 but when you get a 2000+ bill from a garage who if they had dont the job right you wouldnt be in that far and with 19 hours of labor on something that i could maybe see 10 hours theres a problem

Can't say enough about Chris...my son was stranded and he towed the vehicle and was straight upfront on what was wrong with the vehicle. He was very reasonable with his prices and very prompt with the service. He had every opportunity to take advantage of the situation. Very honest! Thanks for your service and if I was closer you would be my mechanic. There needs to be more shops like you.....again THANKS!

Do yourself a favor!! Get a written estimate from this guy. Make sure that the estimate has a disclosure that states he will call you if the repairs will be more than $100.00 over the original estimate. That is, unless you like showing up to pick up your car and finding out that it is $800 more than the original estimate....$400 more than the "revised" estimate with absolutely no explanation. Considering he had possession of the vehicle, I felt I had to pay it. However, I plan on rating this business poorly via every avenue possible. I only chose one star because I apparently zero stars are not permitted. I'd like to mention that you should only take your vehicle to him for major repairs if you can afford the 75% increase in cost and to be without a vehicle for two weeks.