First West Properties

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We own two homes and First West Properties managed them for several months. First West no longer works for us. We would not recommend them to owners or to prospective renters. Our opinions on our firsthand experience with First West are as follows:



1. They did not listen to us or to our tenants. They did not include requested conditions in leases. They did not respond timely to maintenance needs.

2. They were unreliable. They arrived late or did not show up to preview properties for prospective tenants.

3. They did what they wanted to do, and did not take our direction.

4. Their communication skills were very poor including poor follow-up. There was often no response to calls and emails, even after several tries.

5. They made minimal efforts to market, rent or show our properties.

6. They used contractors who submitted inflated billings for their services and did not review and correct those billings before sending them to us.

7. Their paperwork and funds management and legal (landlord/tenant act) compliance skills were adequate.



We obtained one tenant's feedback on First West, as follows: "They were truly confusing to work with, really didn't know much about the place, and were always running late with things."



We are not aware of any firm in the Sierra Vista area that we could recommend for property management, but we certainly would suggest you try to find someone else, avoiding First West Properties.