This Practice is * STATE-OF-THE-ART * UP-TO-DATE * WE TAKE OUR TIME WITH YOU * GENTLE, THOUGHTFUL, CAREFUL DENTISTRY* USAF Major! Expert SMILEMAKER Practice! Family Dentistry*Crowns*Bridges*Fillings*Implants*Cleanings*Whitening* Hablamos Espanol!
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Reviews

TP
Thomas P.

03/31/2016

Provided by YP.com

All this practice cares about is money…..you’re money in their pocket.



I had been going here for several years. I had broken a crown that was placed many years ago by another dentist, so I went back to that original dentist to have it fixed. Rhonda, the office manager for Dr, Hardy, finds out and starts yelling at me and talking down to me in a very demeaning way. Are you kidding me? This two-faced old woman puts on a façade of being all caring, but she obviously cares nothing about the clientele.



It’s hard to find a decent dental practice. This isn’t one of those decent ones. Look elsewhere!

claimed iconBusiness Response04/27/2016

We rarely have negative reviews. The couple that we have received, we have chosen to ignore. However, we feel response is warranted in this case: The patient went to Mexico to have his crown done, and then came back to our office to ask for an x-ray of that tooth. He did not want to tell us 1) that he went to Mexico and 2) why he needed an x-ray. Patients are free to go wherever they like - we live in the United States of America! But when a patient jumps from dentist to dentist to have various things done, it puts dentists in a compromised position in being responsible for work done elsewhere. Additionally, Mexico does not have the same standard of care that is required in the USA: they do not have the same strict licensure, our very strict and deliberate sterilization and sanitation methods, malpractice requirement, board requirements, continuing ed requirements, radiation requirements, etc, etc. There may be some dentists in Mexico who are ok. The problem arises when a patient gets a major infection, has a disaster, and there is no recourse. The dentist who the patient jumps back to in the US then is left with treating a mess. I can tell you this: There was no yelling; There was no talking down; There were a couple of questions: Tom, did you go to Mexico? Why did you not get an x-ray from the dentist in Mexico when he took one? We were happy to release Toms records to him so that he has the freedom to go wherever he likes. When we received this negative review, and with the couple of others, we find it interesting to see all reviews posted by the same people. We have found that most of the time, they are having the same problems no matter where they go and/or post. Rhonda

This listing has been claimed by a business representative.
C
carolico44

03/27/2012

Provided by YPmobile
Happy surprise!

Visit couldnt have been more pleasant. Best cleaning ever. Great service, good prices.

J
jimmier64

04/28/2011

Provided by YP.com
I'm very happy with Doc Hardy'...

I'm very happy with Doc Hardy's office. Never had such a gentle dentist. Never been in such a great office and all the people are great. No waiting, no pain, all pleasant. Go there!

More Business Info

Gentle, Thoughtful, Careful Dental Care! USAF Major! You will never be just a number at our office - we are NOT a cattle-car clinic operation!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Wed:
Thu:
Fri - SunClosed
Services/Products
Whitening, Cleaning, Exams, x-rays, cosmetic, crown and bridge, restorative, implant - Exceptional dental service!
Brands
Aetna, Assurant, Blue Cross Blue Shield, Cigna, Contract Provider for PPOS:, Delta (all PPOS), Dental Tricare (we LOVE our Military), Exceptional, Humana, Individualized Dental Care, MetLife (All PPOs), MetLife Tricare (we LOVE our Military), United Concordia, United Healthcare, We Courtesy Writeoff to most PPO insurance Pay Allowables, We File Most PPO Insurances, We Offer Care Credit
Payment method
master card, visa, debit, check, cash, financing available, insurance, mastercard
Location
Sierra Vista | Vista Business Park Across Fry Blvd for Pizza Hut Italian Bistro Same Strip Mall as: Cochise Lock and Safe, Sprint and Liberty Taxes
Languages
English, Spanish
Accreditation

Doctor of Dental Surgery - Baylor Dental School

USAF Major - USAF Dental Corp

Member of USAF Residency Program (invitation only)

Associations
Dental Associations:Member OF American Dental Association AND Arizona Dental Association
Categories
Dentists, Cosmetic Dentistry, Dental Hygienists, Dental Insurance, Dentists Referral & Information Service, Implant Dentistry, Teeth Whitening Products & Services
Other Information

Insurance: Delta Dental Premier, Delta Dental PPO