Bestway Supermarket

Write a Review301-587-5262

CLOSED NOW - Opens at 9:00am

Do not buy at Bestway in Silver Spring, MD. Their return policy for bad produce is ridiculous and outrageous.

As an English speaker and heavy shopper, I spend $200-400 each time I shop. I was satisfied with the store until I needed to return some produce-greens. I am primarily vegetarian except for fish, so I eat a lot of vegetables. The greens were full of insect holes and all the inside leaves were yellow. They were inedible. I called the store Friday after opening the bag to cook for dinner that evening for return or credit. I had made the purchase Wednesday- a $97.00 tab that included nearly $50.00 in produce. I was told produce had to be returned within 6 hours of purchase. I could not believe this. Who has the time or energy to inspect all your produce immediately after shopping? Normally, you put your groceries away unless there is something obviously wrong with them, I never heard of this 6 hour rule. It took me 1/2 hour to check out, 2 hours to get home, 1/2 hour to put groceries away and get settled in, 1 hour to cook, eat, clean up. I got ready for bed and did not think that I needed to check my groceries and go back to the store. This is crazy. The store manager refused to return my money and I had to discard the vegetables and lost $5.00. If the store considers my good will is not worth $5.00, I surely cannot afford to lose money. I normally buy organic vegetables, but when I saw that the vegetables had grit , soil, and some imperfectons on them, I assumed they were processed minimally and since the price was very good, I was persuaded to purchase them since they were not part of the dirty dozen that you should buy organic. I will not make that mistake again and since I have never had any problem returning any thing at the other stores. I am finished with Bestway