Brake Masters

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I dropped my car in off an oil change and wheel alignment. I received a call from an employee named Bill approximately one hour later advising me that there were numerous other "problems" with my car. According to Bill the brakes were leaking badly and there was brake fluid all over the brake pads, the brake pads needed to be replaced right away, the bushings on the read tires were broken, all of my belts were cracked, etc. I stopped him at that point and asked him the cost. He advised that just the bushings would be $319.90. I did not ask him for the other prices and told him to not do anything until I called him back as I felt that he was trying to take advantage of me. The urgency in his voice and the long list of problems sent up a red flag. I called my father who usually performs all of the work on our vehicles and he said to go get my car immediately. My father and I checked out all of the "problems" Bill had listed off. The brakes had just been replaced a few months before and were in perfect condition. There was no leak, not even a slight leak, let alone the fluid all over the place that Bill had referred to. There is only one belt on my car and it was in perfect condition so Bill also lied about "all of my belts being cracked". In addition the rear calipers were also in perfect condition and not broken like Bill had advised.

If I had not had a mechanic in my family I might not have known that they were tying to rip me off. I can't believe a chain like Brake Masters with the motto "An Honest Brake Since 1983" would blatantly attempt to defraud a customer.

I took my Ford Range in. they told me I need New Rotors and brake calipers. They put one of the caliper on backwards, twisted the brake lines. I wouldn't send my worst Enemy there. These people DON'T KNOW WHAT THERE DOING.

Replaced my brake pads (warranty replacement) and one set of rotors. Decent price, relatively fast service.

I brought my vehicle in and requested the rotors be resurfaced. I supplied the pads and received a call shortly after stating that the pads were for a different vehicle and that i needed new rotors. I told the gentleman named Bill I would come pick up the vehicle. Shortly after that I received a call saying the pads were correct and that they misread the part number (of which i supplied). I would not recommend taking your vehicle to a place that plays this sort of games.

This store by far had the best prices in town and also took very good care of me and my car. I am telling everyone I know about BRAKEMASTERS.

There was a blue no checks sign.Not many people take checks, everyone who has a checkbook has a debit card.

Plus their service is great. Can't beat it. Very nice, good pricing. Life Time Warranty is the icing on the cake.

We had work done here I went to pay and found out they do not take checks. We no longer use the cards. They have no signs at all in the store. So its cash or cards

only.