Metro by T-Mobile

Write a Review805-522-5700

OPEN NOW - Closes at 6:00pm

Metro pcs has the best 4GLTE. I been with metro for 5 year the phone are so much better and the plans get more better. Cochran store as the best customer service, they help me so much on phones.

BUYER BEWARE! The manager of this store is NOT HONEST and concerned with Customer Satisfaction. I was made to drive back and forth just to get a phone and then have the address book downloaded, making five (5) trips in one day! They closed the store on me and I had to return the next day to get my address book taken care of. They only had the phone at one store, but not the equipment to transfer the phone contacts. I was not told the truth about the coverage area and found out after MANY hours on the phone with their tech support that my BRAND NEW cell phone will only send text messages where I live. When I tried to return the phone (only 2 days later) the manager turned me away b/c the phone had 62 minutes of talk time showing (most mins used on tech support). When I explained legally we have 72 hours to return anything he tried to kick me out of his store. You're better off going with a reputable company like T-Mobile or Verizon. Don't be fooled by the price and no contract!