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Reviews

03/22/2015

Rip off and liars

I wrote a review of my bad experience at T & A and they retaliated by lying about me and posting my name! That's defamation of character and that really just shows how bad the service is here, I don't recommend this company!

05/15/2014

happy

I had my subaru to another shop because my a/c did not work. They said all I need is a recharge, that lasted a week. Had a friend at work recommened T&A Service, so went there and they found a leak. They fixed it and it is still working great a month later

04/21/2014

Rip Off Company

Don't go to T & A Auto. They inform you of a free estimate then turn around and charge $125 for it! Plus, they give you an estimated price and increase it over $200!! Steer clear of this dishonest company!

03/27/2014

RIP OFF/Dishonest

I took my car in to have the air conditioner checked out on Tuesday. Derrel said I would have to come back that they would have to dig more into it. He did say that I was right that it was something in the dash. He also informed me that it would cost between $300 to $500 to fix it and that he was pretty sure it was the control module. I took it back on Thursday and I asked that he called me before they fixed it, they were done looking at it by 11:30 but he didn't call me until 1:20! He was right, it was the module but he increased the price to $660.00 which included $125 for just looking at it which he never informed me about at all! Then he said my radiator has a hole in it and that it was shot and I need to replace it when he told me on Tuesday that I didn't have any leaks! That would cost an additional 260 bringing the total to $920. plus tax! I will never go back to T&A service they are not like they were over 10 years ago and they think women are dumb and will fall for their bs charges, tacking on labor and other made up charges and they probably put a hole in my radiator or making it up! I called my car dealer and they will fix it for 440.! Quite a difference because they aren't ripping me off, and tacking on extra labor and bs costs! They are very deceiving, don't go there! I won't ever go there again!

03/27/2014

RIP OFF/Dishonest

I have a typo in my review. It should say, "I wouldn't put it past them that they put a hole in my radiator". Not "didn't", "did".

03/27/2014

RIP OFF/Dishonest

I took my car in on Tuesday to get my air conditioner looked at, they determined it was something electrical in the dash (I told them the switch wouldn't turn on) and he said I would have to come back, ploy, that they didn't have time. Derrel told me it would cost between $300 to $500. to fix and that he was pretty sure it was the control module. I also asked if I had any leaks and they told me no. I went back again for my second appt. and I asked that he call me before they fixed it. They were done looking at it by 11:30 am but didn't call me until 1:20 pm. Derrel said it was the module and you are looking at $660.! $125 was for looking at it, which he never told me I would be charged and the rest in labor and part! Then he said my radiator has a leak and is shot and I need to replace it and that it would cost another $260.00 or more! That's a total of $920. plus tax! What happened to the between 300 to 500? He was trying to rip me off! No way will I go back to T&A, they are dishonest, add anything they can to the bill and they think women are dumb and will fall for their rip off charges! I called my car dealer, who I first thought would cost more, and they will do it for $440.!! As far as my radiator I wouldn't put it past them that they didn't put a hole in it or are lying about that too! Don't go to T&A, they are not like they were 10 years ago!!!!

08/14/2013

Love these guys!!

My first time going here. I got amazing service and after they gave me the estimate.. I called around to see if it was fair. They were less expensive then everyone else I called!!! In and out super fast and my car is running better then ever!!

06/17/2013

Charges for estimate not disclosed

This is a good place...if you like being charged $40 for an estimate. This estimate was undiclosed so I had no idea I would be going in paying for basically nothing. They were nice, fair and honest about what repairs were needed but I certainly have never been charged for an estimate before, let alone unaware of this. Could think of countless other places to bring for a free estimate next time around and will do so. PS pay with credit card so you can dispute!

07/27/2012

Excellent and honorable service

I recently installed a Subaru conversion engine in my VW camper van. It included AC but not the hoses or connections to mate it with the van. I took the van to T&A because of their reputation as the best auto AC service shop in Sioux Falls. Their reputation is well deserved. They made customized hoses and connections, installed the new refrigerant, and got me rolling the same day. Since it was a custom installation, they advised me to drive it awhile and bring it back to be tested if I had concerns. The recent brutally hot weather brought some concerns about the AC's cooling ability, so I took it back to T&A. They found and fixed a leak. It had been three months since their original work, but they did not charge me for the repair. I was very impressed with the service I received from T&A.

03/05/2012

Not honest/Not quality!

We've had our cars serviced here for a number of years and we USED to have good service. However, in the past year or so, they have done terrible and dishonest work. We got our car back after they worked on it and they actually caused more problems then they fixed. They then refused to admit they caused the problem and made us pay to fix their mistakes. Then a year later, the exact problems arose again, and they refused to back up their work. So instead we took it to Dave's automotive in Sioux Falls, who told us they installed a very cheap, unreliable head gasket in our car, and the one Dave was installing would insure we would never have that problem again. Way to have integrity, Dave! Maybe T&A could learn a lesson from you! Don't ever go to T&A!!

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Categories
Automobile Electric Service, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Brake Repair
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