Paulines Flowers & Gifts

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OPEN NOW - Closes at 5:00pm

I received flowers today, which I ordered from 1-800 flowers, that looked nothing like the flowers I saw on the picture and ordered. They were bald in the back so you could only look front on. They had wrong colors. I called the floral shop in Slaton to be greeted by a what seemed like a nice lady. I explained the flowers looked terrible and bald in the back. She excused herself from the phone then came back ranting and raving at me like I was a child. I told her that she was an angry woman and should not treat a customer like this. She said they had the shop for 48 years that 1-800 flowers was a joke, which I am sure she is proud of her business; BUT don't treat a complaint with yelling causing me to raise my voice to be heard and to be understood. Then she hung up on me? Customer service is non-existent with this employee/owner.I am a professional nurse/ educator and would never treat my patients or students the way this angry woman did.

I would rate this florist as a negative stars, but I do not have that option here. I totally suggest to not ever use this business or use at your discretion and don't complain or you will see total chaos.

The delivery lady was kind and understanding as she picked up my flowers. Kudos for her. She can get the one star!

Sheri H.