Pizza Hut

Write a Review440-349-3313

Went in 2 kids after a Saturday soccer game. They were hungry! We always think this location has closed b/c the lot is empty every time we go (rarely) but this was no exception.

We were seated quickly but it went down hill from there. We arrived and were the only customers. We ordered 3 drinks and 3 personal pans. About 15 min in, another family came in and got a pitcher of cola and when ms pizza arrived at their table, we guessed they had ordered ahead. But then 25 minutes in,no waitress, no explanation.

When a customer came in for a pickup, the waitress took care of them just as I walked over to check on our order.

The 3 pizzas were played and sitting on the delivery rack. When I asked if she could give us our pizzas, she told me to wait (as they continued to cool). Another kitchen employee refused to even turn around to lift a finger.

When I saw another customer come in for slick up, I attempted to get our pizzas and was chastised by the employees when I pointed out they didn't appear to care about customer service.

The man I can only assume was the shift supervisor "kindly" reminded me I was welcome to leave, to Which my my response was to agree. Then, I left the pizzas with serving tray on the table and walked to door with my 2 hungry elementary schoolers. Employee response was not any apology or attempt to rectify their poor service to throw in "there's the door." If you hate your job - leave. If you have to make excuses for your poor performance, then leave. If you can't be a people person, find a cubicle!

Solon Pizza Hut is A#1 for great pizza.

Fast service, Nice and hot pizza always delivered AAAAAAAAA+++++++