Auto Tech Tire & Service Center

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These guys are a bunch of ruthless crooks. DO NOT GO THERE even if your life depends on fixing your car. 2 weeks ago I had a failed fuel pump on my 94' Nissan Altima and I had to tow my car to their shop. The next day I received a phone call from Autotech and they offer to fix the fuel pump for $865.

That was the bill:

$125 for towing the car (I paid $65 to the towing company in advance)

$500 for fuel pump (which I purchased from AAP for $200)

$240 for labor (which they jacked to $300 after I brought the fuel pump)

I said to the guy that there is no way I am paying $860 for a simple fuel pump fix. After all my car is worth about the same amount.

I spoke with the towing company about this additional $125 charge and they said that they are not involved and called Autotech immediately, so they removed it from my bill.

I went to Advanced Auto Parts to get the pump from there and the guy behind the counter assumed that I am working at Autotech because they called him half an hour ago to ask him for the exact same pump, so it turned out they wanted to buy the pump for $200 from AAP and charge me $500 which is 150% profit only from the fuel pump itself. They were busted!

I bought the pump and went back to Autotech. They charged me "only" $300 for labor and didn't gave me an warranty because they used a part purchased by me, even though it's the same part that they wanted to install in a first place.

The way they tried to rip me off was outrageous. I asked the guy why they are doing that to people and he said "every shop does that and that's the way to make a buck".

I am not going to use their services anymore... never again...not in a million years!



3/14/2015

I called Auto Tech to make an appointment to have my front breaks checked as they started making a scraping sound this weekend. The man who answered the phone was unpleasant to say the least, and since I know the owner personally I asked to speak with him. I was put on hold and the same unpleasant person stated that Tony was not in. I told the man I simply wanted my breaks looked at and wanted to speak to the owner. He simply said the owner is not here and hung up on me. I obviously will not be going to Auto Tech and I suggest that you save yourself the trouble and go to a reputable auto repair facility. (So much for trying to do business with local shops).