Lafarge Fox River Stone
1300 S Il Route 31, South Elgin, IL 60177
Reviews
07/17/2016
Provided by YP.comDo not buy from this place, they're incompetent and may end up jeopardizing whatever project you're working on. I had reserved 5 tons of stone from Lafarge 1 month in advance of my project date, they took my credit card number and everything.
The day before my project, I get a call in the morning saying to call them back, something regarding the stone. I call back and get Patty who is dumbfounded as to why I was calling and assures me there's no issues with my order. Later in the day she calls me back, now all of a sudden they don't have the stone. As I started to complain, I didn't care for her tone, she even had the audacity to put me on hold for 5 minutes, probably hoping I would hang up and go away.
I consider myself flexible and understanding. All I ask is to be notified as soon as it wasn't available, and I find it hard to believe that they "just happened" to run out the day before my project. Someone probably lost track of my reservation and sold the stone already.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- Landscaping Servies, Ponds, Lighting Services, Concrete Paver, Retaining Walls
- Other Link
- Categories
- Crushed Stone, Brick-Clay-Common & Face, Concrete & Pumice Bricks, Concrete Products, Landscaping Equipment & Supplies, Mulches, Paving Contractors, Ready Mixed Concrete, Sand & Gravel, Stone Natural, Stone Products