Cassidy Kevin Dr

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CLOSED NOW - Closed

This office lied and cheated me and is now trying to threaten to send me to collections for something they messed up and an error on their side. I paid my prior dentist $3000- for clear correct. They just started my case when my insurance changed and I called Cassidy's office to transfer my case and payment. Cassidy's office manager Roberta told me she handled the transfer and the payment and everything was good to go. My entire family started going to Cassidy's office and everything was going great for over a year. Then Cassidy's office got a new manager. She called me out of the blue and said that Roberta did everything wrong and that I now owed them over $5600- and that on top of that I needed to pay an additional $1000- up front, no payment plan accepted and she would be cancelling all of our appointments until then. She was rude and unapologetic and just kept saying that Roberta their old manager did everything wrong and now I am being punished for her mistakes. I manage a health care facility in the area and could never imagine treating a patient like this. Robbery and liars and cheats. GET everything in writing and a signed and dated treatment plan if you decide to use this poorly run office.

I am phobic about dentists since I had a mean one in childhood. I feel relaxed and safe with this dentist. The numbing process is great and always works. Dr. Cassidy is not only technically great, but also has a great eye for artistry/cosmetics. Always interesting conversation and good music too. 😁

A 20 year patient of the BEST dentist in Tahoe and the Carson Valley ! ALWAYS on time, professional and personable. Quality care EVERY time !

WHAT A GENTAL DENTIST I DID NOT FEEL A THING. THE FRONT DESK BILLED MY INSURANCE AND MADE A 3 MONTH PAYMENT PLAN. WHAT A GREAT STAFF.

WHAT A GREAT STAFF. DR. CASSIDY WAS KIND AND GENTAL. THE FRONT DESK GIRLS KNOW THERE STUFF.