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Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.

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Reviews

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0l6cbb

06/21/2008

Provided by YP.com
Exceptional Customer Service

The entire Firestone Business is now admirable. When you go to my Firestone in Southaven MS, the receipt has a telephone number to call to rate your service and also gives discounts for next service within a certain timeframe. This itself is exceeds most businesses in the United States. Just a few minutes ago, I called this store to see if I had a bill because I had not received one from Credit First, the male csr said that he could not tell and to call the cs# on my card, I told him that I did not have my card and what would he do if I came to pay the bill without the card. He said he would give me the 1800 #. His name was Marvin. This was good service but not exceptional or great service. Then a female csr by the name of Renee came on the line and right away said" How are you doing today and may I help you?. She called Credit First herself and came back on the line and told me the amount of the bill. This is exceptional customer service. She went far beyond her duty to help me. I'll never forget that.

More Business Info

Whatever You Drive, Drive A Firestone

Hours
Regular Hours
Mon - Sat:
SunClosed
Extra Phones

Fax: 662-280-8855

TollFree: 800-997-9115

Call Us: 800-997-9115

Services/Products
Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
discover, visa, master card, amex
Other Link

https://local.firestonecompleteautocare.com/mississippi/southaven/290-stateline-rd-w/

Social Links
Categories
Automobile Parts & Supplies, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
Other Information

Emergency Service: No

Express Maintenance: Yes

Fleet Services: No

Free Estimates: Yes

Parts Available: No

Rental Cars Available: No

Road Side Assistance: No

Shuttle Service: No

Towing: No

Wi-Fi: No

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