Luxury Limousine INC

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CLOSED NOW - Opens at 9:00am

Their limos are great for hauling garbage and that’s about it. They just don’t care and will continue to fail.

WORST COMPANY EVER. save your day and your money. They will ruin it. You try to speak with the owner, but he is always. on vacation or out of the office. The vehicles have no AC, the drivers are rude. This company is extremely shady. They don't care about the customer and who knows what they do to last this long. If they offered me a limo for a one hundred dollars for one entire week i would turned them down, this company doesn't deserve another dollar of my hard earned money and you shouldn't give them yours.

Horrible,Horrible, please as a parent that tried to take my money that I worked very hard for so I could send my only daughter to the prom in a Limo for a memoriable moment she would never forget they ruined my daughters prom in a Limo they didn't give my daughter the Limo she wanted hours before the prom they called and promised to send me a top of the line escalade they lied & sent a limo that was totally different & it wasn't a prom package it was a punishment package it had no water no cups no ice but worst of all No Music For Teens to the prom and No water No ice No cups and No music from the prom I paid $1000 two months in advance I expected a full refund since they caused a Horrible night for my teen & her friends all they would give me was $200 back what kind of business except a unprofessional uncaring low class place would do this to a hardworking parent and teens this company is Horrible I never write reviews but I will tell everyone about this story my daughter was so embarrassed this was the worst company ever!!!!!!!!!

THIS COMPANY SUCKS & CUSTOMER SERVICE .. Make sure you receive the car u rented the day of because they switch my vehicle 10 mins upon arrival time because they said the motor blew out and if I didn't take the car they sent me then I can't get my money back . Everytime u ask to speak to the owner SAM they say he not available or he on vacation .. There limos are in POOR CONDITION AND VERY OUTDATED

Terrible company! Bus broke down for three hours in the middle of detroit on a rainy day (no fault on the driver). They company refuses to answer phone calls and emails. Has screened people from asking for refunds. Worst customer service any of us has experienced. Owner seems very shady. DO NOT USE!!

Do NOT book your limo through this company! There is a reason for so many bad reviews! They arrived 2 ½ HOURS LATE for my bachelorette party! This is after calling them several times and Sam lying and stating that the limo would be there in 20 minutes every time we called or not even answering our calls! The limo came straight to us after dropping off another party and was not cleaned in between, it arrived FILTHY DIRTY and SMELLED HORRIBLY!



Our party of 17 had purchased tickets to shows that were wasted because they were so late. This was supposed to be a fun, once in a lifetime, enjoyable occasion and due to the lack of service provided by Luxury Limousine, it turned out to be incredibly disappointing; no one in our party enjoyed their self and we felt that it completely ruined our night. I am not one to complain much, especially not to post a complaint online, I have never done this before, but we tried to obtain a resolution with Sam, the so-called owner, first. We filed a written complaint the day after and called multiple times and Sam acts like it was no big deal and is barely doing anything to resolve the matter. Save yourself the hassle and disappointment of a ruined event and book your limo or party bus from some other company.

Just booked again with sam! Everything is always great with this company! I got the Pink escalad for my daughters birthday and it was great . we have had several of the drivers over the years and it has been always great they are very accomedating and you cant beat the prices,!

So happy with Luxury Limo! The vehicles were absolutley SPOTLESS & the driver & staff were very professional. Highly recommend!