Pearle Vision

Write a Review817-749-2016

OPEN NOW - Closes at 5:00pm

This is where I go to when in need eye glasses because they offer affordable eye glasses and lens. That's what you call value for money.

Never again. Go to Costco where they offer a 12 month warranty on frames. Pearle Vision offers 30 days so when my frames broke at day 45 with a clear defect I was completely out of luck. Call the corporate office or customer service you say...well, there isn't ANY. They are independently owned so you are at the mercy of a useless "office manage." They did offer me a chance to buy the same frames at 50% off which was another $107. Gee, thanks.

Stay away from this office! Very rude staff and a temperamental doctor. I had to come back because my prescription was off on one of my eyes. During the re-exam the doctor got frustrated when I complained that the image through the phoropter was blurry while she insisted it was the right prescription. She then forcibly grabbed my hand and said, "Here, you do it!", and made me adjust the instrument myself! I was shocked! I The entire staff is rude and very arrogant at this office. Btw, the prescription is still off!

Dr. Hanniman and her staff did a great job!!!

This is the worst experience I've ever encountered at a vision center. The receptionist was rude to me and also to other customer on the phone. The doctor is not only rude but also condescending. This location totally missed the definition of customer service. I would not recommend anyone to visit this location. There are plenty of vision centers in town.