Asheville Highway Rental
1101 Asheville Hwy, Spartanburg, SC 29303
Reviews
12/15/2020
Provided by YP.comEXCEPTIONAL. This is a family owned business and they go out of their way to please their customers. We had a horrible rain storm just before the ceremony and the wedding still ended up being gorgeous... job well done
The Clayton family took over this business and has made many upgrades and changes on the party/wedding/event side as well as the equipment side of the company.
09/27/2018
Provided by YP.comGreat place to rent!! This store has made tons of improvements to the store and staff and equipment since it came under new ownership. They have everything, Inflatables, tents tables and chairs, up to heavy equipment like Bobcat Track Loaders and Mini-Excavators.
10/19/2015
Provided by YP.comStay away from here, where is the negative 5 star rating...... I rented a power rake last year, got home and realized the main bearing assembly that holds the flail blades was in pieces. I brought it back that day & they refunded me. Great, no harm no foul. I go back this year, rent the same tool, get home, it runs for 30 seconds or less and keeps cutting off!!! It's so low on oil that the safety switch is shutting it down. So I go back the next day at lunch to return it unused. I show a video and explain what happened to an employee and Wayne(the owner) walks over and asks, (with a major chip on his shoulder) why didn't you bring it back sooner??? I rented it at 445, you close at 5 and I have to be at work at 745am! I told him I'd like my money back and you need to start checking your equipment better before you rent it out, this is ridiculous and a waste of my time! His reply? I know a way to solve your problem, don't ever rent from us again, don't ever come back to my store! Wayne is a hostile individual with a complete disregard for customer service and professionalism. I have NEVER been told not to come back to a place of business. Take your money to a place where not only will the equipment work but your business will be appreciated.
AHR is now under new ownership. We are sorry to hear that you had a negative experience with the previous owner. We hope to have an opportunity to provide you a 5-star service at a future date.
04/29/2014
Provided by YP.comIf there is a star less than one, this place deserves it!! We rented a backhoe from this place for a Saturday so we could use it on Sunday too. After about 5 hours, the pin kept coming out of the bucket and the tire went flat. That rendered us helpless. Only half of the work has been done and have a piece of rentend equipment that can't be used. Called on Monday morning and Wayne was very rude. Said we could fix the tire and keep working or they could come get it and would charge us extra for them fixing the tire. The tire had a tube in it that was put there as a way to "fix" the tire from a previous flat. This is a heavy duty construction piece of equipment. You don't use tubes to fix tires like that!! Wayne told me today that he got the equipment back and there was a nail in it and it's my responsibility. I told him that the tire was not fixed properly before we even rented it and that it's not my responsibility. He told me to never step foot in his place again. Don't worry, Wayne!! I WON'T!!!!! I told him that we asked several other rental places about the tires and they said that is not how they handle repairs. He told me to go to them and never come back. I was in the middle of telling him that he BETTER not charge my credit card and he hung up on me!!!! That is not how you handle a customer!! He is very unprofessional and rude!! DO NOT EVER GO THERE!!!!!
AHR is now under new ownership. We are sorry to hear that you had a negative experience with the previous owner. We hope to have an opportunity to provide you a 5-star service at a future date.
11/23/2013
Provided by YP.comBeware of this company!
I agree with the previous reviews by ditchedbyasheville and fangirl12. The costumer service is extremely poor and it will cost you money.
Not only were there problems with delivery and pickup of the items, but the owner is an extremely hostile and difficult person. I had been dealing with another of the employees, who was actually pleasant, about some questionable charges. I never even spoke with the owner once and he left me a rude phone message threatening to have me arrested and proceeded to threatened to have my mother-in-law arrested when she came in to discuss the matter with him. This guy will waste your time and money.
AHR is now under new ownership. We are sorry to hear that you had a negative experience with the previous owner. We hope to have an opportunity to provide you a 5-star service at a future date.
03/21/2012
Provided by YP.comI have rented from Asheville Highway rentals twice now, first time got a pavement roller for my driveway and you could not even put water into it as the nut on side of machine was frozen shut. This was about 2 years ago. Now I rented a wood chipper for the day and only could use 4 hours as it kept clogging up on 2" limbs and would not work. Both times I returned the equipment as advised them of the problem, they both times refused to reimburse for any of the charges and refused to have any customer service diplomacy initiated said our mechanics said nothing wrong yet the owner never even knew of the complaint. The owner then sided with his employees and I was told I never said anything to them when I did right out in the parking lot with not only one employee present but 2. Customer service is not in there expertise and neither is the equipment they rent can be trusted.
AHR is now under new ownership. We are sorry to hear that you had a negative experience under the previous owner. We hope to have an opportunity to provide you a 5-star service at a future date.
03/15/2010
Provided by YP.comI have never seen any buisness with customer service as bad as this place( mainly coming from owner). I have been in there a couple of times and seen the owner, Wayne I belive his name is, put down his employees in front of customers. Thats just wrong in more ways than one. He has actually cussed a customer, double charged me and then tried to charge me for something that didnt work when I got it. I will be glad when this place go under. I am warning you now this place sucks!!
AHR is now under new ownership. We are sorry to hear that you had a negative experience under the previous owner. We hope to have an opportunity to provide you a 5-star service at a future date.
More Business Info
- Business History
- Asheville Hwy Rental came under new ownership in the late Fall of 2016, but there has been a rental company here at our location for over 30 years! Come and see what we have to offer, as we have been serving the Spartanburg community for over 30 years.
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Logo
- Services/Products
- Tool & Equipment Rental
- Party & Event Rental
- Inflatables - Bounce House, Slides, Combos; Dunk Tank, Games
- Hydroseeder, Log Splitter, Drain Snake, Floor Buffer, Concrete Saw, Concrete Finishing Equipment,
- Tents, Tables, Chairs, Linens, China, Flatware
- Bobcat Loader, Mini Excavator, Trencher, Wood Chipper, Stump Grinder, Mini Skid Loader, Skid Steer
- Generator, Augers, Saws, Dump Trailers, Log Splitters, Chain Saws
- Brands
- Bobcat, Vermeer, Toro, Ditch Witch, Classen, Billy Goat, Ryan, Husqvarna, Makita, Toptec, Finn, Barreto,
- Payment method
- all major credit cards
- Other Link
- Social Links
- Categories
- Lawn & Garden Equipment & Supplies, Audio-Visual Equipment-Renting & Leasing, Contractors Equipment & Supplies, Contractors Equipment Rental, Industrial Equipment & Supplies, Landscaping Equipment & Supplies, Masonry Equipment & Supplies, Meeting & Event Planning Services, Party Favors, Supplies & Services, Party Supply Rental, Plumbing-Drain & Sewer Cleaning, Rental Service Stores & Yards, Tents, Tents-Rental, Tree Service Equipment & Supplies, Wedding Supplies & Services
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Services: Tool & Equipment Rental, Party & Event Rental