Firestone Complete Auto Care
250 W Blackstock Rd, Spartanburg, SC 29301
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Reviews
09/26/2009
Provided by YP.comRecently, I purchased four directional tires from a Firestone store located on 250 W Blackstock Rd Spartanburg, SC. These tires were sold to me by a Mr. David Segarra (store manager). It was brought to my attention by soldiers of the 323 En Co (motor pool) that these tires were mounted in the wrong direction. I quickly drove to Firestone to get an explanation. They were apologetic and informed me that the tires were in fact mounted wrong by an employee that recently was terminated. They offered to remount the tires and stated they would give me a free oil change. I told them I did not need an oil change. They asked if there was anything else they could do. I told them to please just fix the problem. When I got home I realized that not one but two lug nuts were missing. The next day I drove back to Spartanburg and spoke with customer service. They told me that when I came in the lug nuts were already missing. I asked why I was not notified and they could not explain. Once again I told them I was in need of resolution. They offered to replace the missing lugs; however they had to special order them. I went in for one problem and left with two. I would not recommend allowing these incompetent so called professionals to work on my enemies’ vehicle. The manger was rude, the techs were less than professional, and even though the tires are now mounted in the correct direction and each tire has all the lugs, I don’t feel that these folks are paying enough attention to safety. Before you put your life in danger, I suggest looking somewhere else for ALL your vehicular needs.
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Extra Phones
Fax: 864-576-2237
TollFree: 800-997-9115
Call Us: 800-997-9115
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- master card, visa, amex, discover
- Other Link
https://local.firestonecompleteautocare.com/south-carolina/spartanburg/250-w-blackstock-rd/
- Other Emails
- Social Links
- Categories
- Automobile Air Conditioning Equipment-Service & Repair, Auto Oil & Lube, Auto Repair & Service, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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