Spencerport Country Veterinarian

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OPEN NOW - Closes at 7:00pm

Spencerport Country Vet was once a preeminent practice on the west side.
Sadly, the competency has fallen considerably with the departure of Dr. Coughlin.
The managing vet, Dr. Aimi, was not very thorough when examining our dog. Unfortunately with COVID, we couldn’t be in the office, leaving us unaware of what he was or wasn’t doing during her appointments.
We hoped to find another vet but we couldn’t find any that were accepting dogs.
I called a few times to discuss problems with her eyes and GI troubles. Knowing she was not comfortable with drops, he offered no alternative solutions for her eyes and dismissed the GI issues entirely.
We recently took our dog to see Dr. Aimi because was was throwing up daily. He looked at her and diagnosed her with pancreatitis. He had no intention of doing any blood work until I asked for it.
The results came back the next day showing that she was in end stage kidney failure.
He had his tech call me to let me know she had “elevated creatinine levels”. I had to call back and get the actual results.
Given the gravity of the situation, I think he should have personally called us. Instead he left it to his tech.
We had her records transferred to Emergency Services. It looked like there was a gap in bloodwork for several years.
We had to euthanize our seven year old dog one week later. I feel that if he had been proactively monitoring her internal organs, this might have been discovered much sooner and we could have implemented dietary changes MUCH sooner.
We intended to leave Country Vet, but we were hoping to bring Zoey with us.
I am clearly disappointed in what’s become of that facility and I will go out of my way to make sure people know that.
Please let our personal loss be the impetus to ensure your pets are getting a better quality of healthcare.