Spokane Quick Lube-E Sprague

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Transmission fluid change scam.



I had my 2010 Fusion serviced by the Division St Spokane Quick Lube in November 2014. At that time there were 23K. miles on the car, The tech showed me a card with a drop of tranny fluid on it that appeared discolored. He said the recommended change interval was 30K miles. I went ahead and the fluid changed. Later I looked in my owners manual and the recommended change is at 150K miles. Oh well, live and learn I thought and the fluid he showed me did look discolored.



My next oil change was done at a different shop, no mention of a fluid issue.



Then today, I had the oil changed by the valley Quick Lube location, and again the tech brought a card in with discolored fluid on it and recommended a tranny fluid change, I pointed out that the fluid had been changed only 10K miles previously at a different Quick Lube store and that the factory change recommendation was 150K miles, not 30K miles.



So, check your owners manual on any recommended service before letting these guys anywhere near your vehicle.

If I could give it negative stars I would. Joe the service guy was totally disrespectful and when I went to pick up my car, I had to wait another 10 minutes while 3 guys did 1 oil change. As I seen them walk pass the window and acknowledge me I still had to go outside and ask for service. HORRIBLE, HORRIBLE will not ever go back!