Emerald Rainbow Family Fun Center

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Never go here ever if you are looking for respectful employees, timely service, and courteous employees. This place basically ruined my nieces 2nd birthday party. The party room (3) that we were placed in was hot we were sweating in Dec. in the room with all of 5 people there at the time. We had 3 tables in the room and requested 1 more for a place to put the cake and gifts, they wanted to charge $150 for the extra room for the 3 hour bday party- they would not provide the table only. Then we only got the hostess for 2 hours since she is not included with the package and they charge for her by the hour. The "hostess" was a quiet girl wearing a cap and moving at a turtles pace. I had to help her get food and drinks out after we got them 2 hours into the birthday party. When we tried to address items with management we were ignored, literally the manager was standing 2 feet from us and we asked to speak to her she looked at the other lady and walked off and all of a sudden she was busy. The amount of the party was almost $500.00 for abuse from their employees. Even to the extent of being threatened by 2 employees to fight with my sisters BIL who told the guys to stop verbally attacking my sister. It doesn't matter how nice they may be to a normal everyday visitor if they ruin important occasions like this. If i can reach enough people and save them this experience I would be SO happy.

So glad I read the other reviews. I called because I WAS considering having my daughters 1 yr birthday here reading other reviews I read that they do not allow the kids to do as they please,when it is designed for children . Now I am NOT saying let them run a muck just let them play. So when I simply asked them about their ridiculous rules the stupid b of a manager hung up on me.. Beware Plz. I wish management wasn't so stupid they have so many activities for children.

This was our second time to go there in two years.. both times were for the same family's birthday parties. So the family, not just me, also obviously likes the place well enough to make repeat visits-- & spend a fair amount of money for their parties there, instead of going someplace else.

If anyone has anything bad to say, they need to give a whole lot more evidence before they'll change my mind. Bad former employee with a grudge maybe? I didn't see a single unhappy looking worker there... that was actually surprising to me, because there were several people working there. They were all SO nice, friendly, & helpful, & very kid-friendly too... even the cleaning girl & the guy who served the kids drinks/cake/food! I'm still pleasantly surprise at his cheerfulness!

We'd go back in a flash if we lived closer. My kids sure want to! Unfortunately, we live far away, so we probably can't get back soon enough.

I'm very grateful for a place that can provide such a welcoming, fun, friendly experience. They fully deserve all the good feedback visitors can make time to give them.