Ed's Mobile RV Service

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OPEN NOW - Closes at 11:59pm

I was very impressed on fast you responded to my request for service. Good communication skills.

We live in Spring Hill, where Ed's business is located. Our rooftop air conditioner stopped working and we were planning a trip so wanted a resolution within a couple of days. I called multiple mobile repair companies and had two potential appointments for later in the week.

Ed phoned after 3 and said he could come by that afternoon on his way home. I was more than pleased. He drove in the driveway about 4:15, climbed on the roof of the RV, pulled the AC capacitor, and verified it had failed. He had one in his truck. Again, I was pleased. He replaced the capacitor and by shortly after 3:30 was packed up with our AC running cold.

So we were pleased that it was a simple fix and that he was able to come during working hours. Our disappointment was that his bill came to $100 for the service call, $90 for labor hours, and $56+ for the capacitor.

Despite the fact that Ed fixed our AC unit, we will not have him back as we feel $190 for a 1/2 hour of work on his way home was an overcharge and that he should have indicated up front that he had both the service charge of $100 and a minimum of 1 hour labor charge at $90 per hour, unless his labor charge is $180/hr.

The job isn’t done yet. This visit was to see what was needed to be done. This visit went very well and worth four stars.

Quick service, very reasonable price. Tech (Ed?) was very nice and patient explaining. He earned my trust enough to give him the keys as we won't be there when the replacement part gets installed.