Potteryland Studio

Write a Review281-419-7965

OPEN NOW - Closes at 8:00pm

I'm not sure what the problem was here, but from the minute I entered this establishment I got the impression from the girl who met my group at the door that we were some kind of riff raff that had stumbled in by mistake. She was unfriendly and had no desire to offer any kind of customer satisfaction right down to telling me that I couldn't use the color paint I needed to do the detail work on my mug because the color I wanted wasn't among the "most popular colors" that were available in the small bottles with tips on them for detail work. On checking out, she proceeded to rip my sister off for the $15 difference on what she actually spent and the $40 from a Groupon instead of being honest and making sure my sister realized that she still had $15 left on the Groupon that she could use to purchase another pottery piece. After the transaction was complete, my sister did realize this and asked if she might pick a piece to take with her to paint at another visit. She was promptly told no, it was too late, and if she wasn't bright enough to have realized the mistake before she had finished ringning her up, then it was just too bad!! I don't know if this girl was the manager, owner, or just an employee, but regardless, I was absolutely astounded at this person's behavior towards a customer. Needless to say, I will never do business with these people again!!!