Sears Appliance and Hardware Store

Write a Review281-288-5588

OPEN NOW - Closes at 12:00am

This store has the best collection of nuts. bolts, screws, washers, etc. in the area. I restore old motorcycles and have many times found exactly what I needed here. The gentlemen who have helped me during my past few visits have been patient and friendly. This is one of my favorite stores in the NW Houston area and I would recommend to anyone in search of an ample hardware selection.

I hate that I even have to give this horrible place one star! I will never purchase another thing from Sears! I bought a washer, dryer and refrigerator 2 days ago. The dryer showed up with dents in the side, the refrigerator had a broken wheel, and the washer needs a new agitator. The soonest I can get anyone out to my home to fix anything is in three days, and I can't get the parts delivered for seven days! Completely unacceptable service seeing as I just spent a lot of money with this company and I haven't been able to use any of the appliances. If you're considering buying anything from here, DON'T!

****UPDATE****I've been sitting at my house for an hour now for a technician that supposedly showed up. I've been told now that I've missed my appointment and can't reschedule until Friday. I'M RETURNING EVERYTHING. I WILL NEVER BUY FROM THEM AGAIN! I HATE THIS COMPANY! I've emailed both people that have asked me to, and gotten no help! This is the WORST experience I've ever had!

If you do manage to get help, the employees are rude and indifferent. I have never had a good experience in that store.