Spring Cypress Family Practice

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First of all, I want to give them NO stars but it's not an option. I read all of the reviews and went anyway because it was convenient. I wish I would have trusted the reviews because it was every bit as awful as most of them said. The girl at the front desk had no personality, the nurse was short, and relatively rude. When she drew my blood, she bruised me like never before. The PA was fine but like everyone else said, the actual doctor wasnt even an option. The best part is, when I called a week and a half later for my results, it took 2 days to get back to me to tell me that my blood sample was too warm and they needed to redraw! I dont know at what point they were going to call me...Im thinking they may have never released it was missing. Just when you think it couldnt get worse, when I went to the lab to have them draw my blood (because there was no way I was going back to the butcher!) I told them about the blood sample being too warm and they said they have never heard anything like that before! Now it is 3 days later and I call the office to get the results and the doctor is not in so I will have to wait until Monday. Total length of time to get simple blood results: 3-1/2 WEEKS! STAY AWAY!!

Its unfortunate to see such negative comments about this practice. I have been a patient for quit some time (5 + years). I have seen the office go throught many different office staff. The current nurse is wonderful. I can't say enough good things about her. She practical runs the office working the front as a the receptionist and nurse with the doctor. I would imagine she is under paid and extremly over worked. I have seen several doctors go throught the office and current doctor , Jaime Tran is the best. The past several appointments I have seen her, she has spent at least 30 minutes helping to understand my medical problems. Some of the past office staff have not been so great ,but currently the nurse and doctor are awesome. I would recommend this office.

I have been a patient for over 5 years and had to change doctors because of they not being in the plan. Although I went to my new doctor and sign a medical records release and they faxed to Spring Cypress Family Practice. They would not release my records unless I paid $30. Paying for their medical services over the past years am I not entiled to my records. Not according to them unless they are paid for them. Stay away as service is not at the top of their list as advertised.