Auto Glass Systems
6th, Springfield, IL 62703
Reviews
09/17/2010
posted review on wrong tab, review is for Accessories Unlimited in Springfield
09/17/2010
posted review on wrong tab, review is for Accessories Unlimited in Springfield
09/16/2010
Actual price and quoted price was 3 times more expensive. When asked to see if anything o be done was told they would get the manager. New guy comes out (presumably the manager) and flat out calls us a liar, then says he will get the manager (thus we were lied to about this guy being the manager). 3rd guy comes out and starts yell at us right away, accusses us of lying and then goes on a tirad of how many hours he works a week. We never said anything about his work ethic and how many hours he works a week, but evidently he decided he needed to justify that.We paid and left.First time I went there was told one price and when I got there was quoted a different price.Most frustrating is that we were lied to about who was THE manager, and that they never even tried to resolve the problem but instead simply called us liars.WOULD NOT VISIT AGAIN
09/16/2010
Actual price and quoted price was 3 times more expensive. When asked to see if anything o be done was told they would get the manager. New guy comes out (presumably the manager) and flat out calls us a liar, then says he will get the manager (thus we were lied to about this guy being the manager). 3rd guy comes out and starts yell at us right away, accusses us of lying and then goes on a tirad of how many hours he works a week. We never said anything about his work ethic and how many hours he works a week, but evidently he decided he needed to justify that.We paid and left.First time I went there was told one price and when I got there was quoted a different price.Most frustrating is that we were lied to about who was THE manager, and that they never even tried to resolve the problem but instead simply called us liars.WOULD NOT VISIT AGAIN
12/24/2009
Auto Glass Systems has been great to work with on a number of occasions. They have fixed everthing to do with glass on our vehicles from mirrors, side glass, rear windows & even power window motors. All have been done on a same or next day time frame. I have never had a problem with leakage with any of the work done. Prices have been great also. I would refer any of my family or best friends to this business.
12/24/2009
Auto Glass Systems has been great to work with on a number of occasions. They have fixed everthing to do with glass on our vehicles from mirrors, side glass, rear windows & even power window motors. All have been done on a same or next day time frame. I have never had a problem with leakage with any of the work done. Prices have been great also. I would refer any of my family or best friends to this business.
12/03/2009
Great work, fast, good price, and even had a loaner car for me to use, no charge.
12/03/2009
Great work, fast, good price, and even had a loaner car for me to use, no charge.
09/10/2009
The above review from July was resolved. My headliner came damaged or appeared to be damaged from the manufacturer. The managers at AutoGlas Systems addressed my concerns and the issue has been resolved. I tried to have the above review removed and DEX would not do it.
09/10/2009
The above review from July was resolved. My headliner came damaged or appeared to be damaged from the manufacturer. The managers at AutoGlas Systems addressed my concerns and the issue has been resolved. I tried to have the above review removed and DEX would not do it.
08/07/2009
My boyfriend brought his cadillac in yesterday for a new back windshield. The staff was extremely helpful and even gave us a loaner car to use until our car was fixed. We are beyond happy with the care they took with us and our family not to mention our limited edition cadillac. The windshield looks better than the original and the price couldnt be beat. We are overly happy with their services and hope if we have any problems in the future, that they will be there to assist us..Thank you soo much to the staff at auto glass systems!!!!
08/07/2009
My boyfriend brought his cadillac in yesterday for a new back windshield. The staff was extremely helpful and even gave us a loaner car to use until our car was fixed. We are beyond happy with the care they took with us and our family not to mention our limited edition cadillac. The windshield looks better than the original and the price couldnt be beat. We are overly happy with their services and hope if we have any problems in the future, that they will be there to assist us..Thank you soo much to the staff at auto glass systems!!!!
07/24/2009
Very poor customer sevice - I took my vehicle in for a rock chip repair. They did not tell me until after they broke my windshield, that it could be damaged fixing the rock chip. They severely cracked my windshield and the hose to the tool they used scratched my truck. They then sell me a "discounted" windshield, which was not very discounted and damgaged the headliner of my vehicle installing the windshield. They cut my headliner from side to side very jagged and uneven. The dealer and other glass repair shops said there was no need to do this and they should have called me to inform me they were doing it before doing it. I am very unhappy with the workmanship and customer service and am still waiting for a resolution!!
07/24/2009
Very poor customer sevice - I took my vehicle in for a rock chip repair. They did not tell me until after they broke my windshield, that it could be damaged fixing the rock chip. They severely cracked my windshield and the hose to the tool they used scratched my truck. They then sell me a "discounted" windshield, which was not very discounted and damgaged the headliner of my vehicle installing the windshield. They cut my headliner from side to side very jagged and uneven. The dealer and other glass repair shops said there was no need to do this and they should have called me to inform me they were doing it before doing it. I am very unhappy with the workmanship and customer service and am still waiting for a resolution!!
More Business Info
Auto Glass Systems of Springfield for all your auto glass needs
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Logo
- Services/Products
- FLEET
- Rock Chips
- Lifetime Warranty Against Leakage
- Same OR Next Day Service
- Fleet
- Courtesy Cars Available
- Rear Cab Sliders
- Power Window Repair
- Rock Chip Repairs
- In-Shop OR Mobielwindshield Replacement
- Side & Back Glass
- Rv
- Farm
- Vinyl Tops
- Motor Homes
- Heavy Machinery
- Brands
- Mobil, Ppg
- Payment method
- check, debit, discover, master card, visa
- Accreditation
Certified Technicians
- Other Link
- Social Links
- Categories
- Automobile Sunroofs, Glass-Automobile, Plate, Window, Etc-Manufacturers, Windows-Repair, Replacement & Installation, Windshield Repair