Commissioners Office

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The Illinois Commerce Commission responds to inquiries from customers served by the public utilities under the commission's jurisdiction and investigates informal complaints against public utility companies. It also protects consumers from unethical and unlawful business practices by regulating household goods carriers and relocation towers and assists the development and implementation of emergency telephone systems throughout Illinois. The Illinois Commerce Commission regulates commercial motor carriers of property operating within Illinois and ensures public safety through the inspection of railroads and natural gas pipelines operating within Illinois. The commission s Web site consists of a 9,000-document link database categorized according to document type, industry, industry topic and date.