Baystate Dental of Springfield

Write a Review413-507-0115

CLOSED NOW - Closed

CONSUMER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! While the staff at Baystate Dental is friendly, their billing practices are EXTREMELY "unkosher." When I went for a cleaning, the dentist demanded that I had x-rays taken because the insurance company wouldn't pay for any work that may need to be done without them. I asked how much it would be, and they couldn't give me a price. I asked if my insurance would cover it and they said yes. After the cleaning, they sent me a statement saying that it would cost $885 for 3 fillings ($295 each for 3). When I phoned around, all other dentists only charge around $120 to $130 per filling. I questioned them about their rates being so high and they stated that there would be a different rate through my insurance, but they couldn't give me that number. I went ahead and had the fillings done (the dentist butchered my tooth in the process!), and then paid my bill in full on my way out the door. When I saw the statement from the insurance company, the dentist had maxed out my deductible limit for x-rays, 1 cleaning, and 3 fillings!!! Where I typically could get two cleanings per year, this year I can only get one now. To make matters worse, I just received a bill in the mail for what the insurance company didn't pay for in the end, and they charged me several finance charges on top of it!!! Finance charges?!? This is the first bill I received from them (1/14/12) and my visit was during this past summer!!! Needless to say from now on I will just go to my old dentist and pay the $120 per filling out of pocket (sadly, he doesn't take my new insurance), and not deal with a $295 out of pocket fee! Seriously, how does the ADA allow them to charge $295 for 1 filling!!!