Great Southern Bank

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CLOSED NOW - Closed

Online banking system is terrible. Mobile app does not even work. There is no online form of communications. Staff does not dress formal at all. Customer Service hotline is a joke and 9 times out of 10 they want you in person for what could be done over the telephone or e-mail. This place is a joke.

This bank is no good. On two separate occasions they have "lost" my deposit. They are plagued by technical errors. Their mobile banking software doesn't even work correctly. You have other choices. Do not use this bank!

In my only visit to this branch, I was very disappointed in their willingness to help with a simple transaction.

Horrible horrible bank. Little over six months ago or so, someone tried stealing almost $2000 from my account. Went to headquarters here in Springfield for help and I had never been so disrespected. Lady I talked to took me to a private room to 'talk' and yelled at me. Told me it was my fault. Wouldn't even let me talk. No help or anything. Deleted my account immediately and would never request this bank ever.

Great Southern is a great bank to utilize for their services. They are very courteous and always greet you with a smile. They are great about letting you know all the different options you have by using them as a bank and their systems are very reliable.