PROPERTY MANAGEMENT COMPANY- Manages a wide variety of apartments, multiplexes, duplexes, and houses in the Eugene and Springfield area of Oregon. Located in convenient Gateway area location.
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Reviews

M
motherforfairhousing

06/30/2013

Provided by YP.com

I would never rent any property from Emerald ever again. I would tell any one looking for a management company to manage their property. (if they asked me) That if it where me, I would never allow Emerald Property Management, Inc. manage my property(ies). I would not want to be associated with any company that would tell their tenants as Emerald told me. The "Their property owners were their only concern" as a tenant with children that tells me that Emerald does not care about the living conditions and safety of their tenants.

Emerald Property Management refuses to properly repair and properly maintain they main clients (the Property Owners). Emerald tells tenants "That the Property Owners are refusing to pay for repairs", Emerald told me that I could not hire my own professional repair man to do the repairs as it would violate my lease. However the supposed professional repair men, painters, dry wallers, plumbers, pest control, etc. Did such a crapy job with repairs that all the patch jobs that were done before we moved in last year are falling out of the walls. Doors are falling off the hinges, the bathtub was leaking before we moved in and it took them months to fix when they finally did they failed to paint the wall and celling that they had to replace. And we were told any damages to our electronics and personal items was our problem.

Emerald stated that they would not repair the tile counter top that was falling off and hitting my 1 and 3 yr olds. Or fix the tile floors and tack strips that were cutting my childrens feet open and resulting in my 1 yr old (at the time) breaking a tooth when a broken tile moved and tripped my daughter splitting her lip open.

I could go on about how they are discriminating against my husband and I because we have 4 kids, 2 of which have mental health issues and because I have been trying to get them to fix all the problems with our rental house. I was served with a notice that we have to be out of our rental in two weeks before our lease is up and with growing suspitions that were not going to get our deposit back or last months rent.

Emerald Property Mng Claims to be the biggest property mng company in Lane county. But they are also the worst. Ever!!! Their rent is so rediculas with the poor condition of the rentals. For the price I am paying for this 3 brm 2bth run down shack I should be living in a brand new 5 brm 2 or 3 bth rental home.

NO
Nobe O.

08/25/2016

Provided by YP.com

I found the owner to be professional and easy to talk to. I believe that she operates her business with honesty & integrity.

JV
Jemmy V.

08/17/2016

Provided by YP.com

I WOULD recommend this business to a friend, family member, neighbor or colleague.

MK
Mary K.

08/11/2016

Provided by YP.com

I love this place. The landlord takes very good care of the place. New fixtures, everything works, the updating on the place has been nice. I also dig how central it is to everything. And the rent is reasonable too

LR
Libby R.

08/01/2016

Provided by YP.com

I am a vendor with Emerald Property Management and other Property Managements and to be honest (not downgrading the others) but Emerald is one of the friendliest and honest of them. I see how they treat and talk to their tenants when I am in the office and they are soo nice!!

AP
Anne P.

07/18/2016

Provided by YP.com

I currently rent from this property management company and i find them helpful when i need something fixed it happens. I have never been charged outrageous amounts and i have lived in three different rental units with this them. I find them easy to deal with and the staff is friendly when I go in to pay rent.

CM
Caridad M.

07/13/2016

Provided by YP.com

I am currently going through the renting process with emerald pm and they seem to be very professional and understanding to some of my reasons for past decisions that weren't very smart on my part..The staff has been very friendly. No bad reviews so far.

BI
Bryant I.

07/08/2016

Provided by YP.com

If you need quality apartments duplexes or houses you should def check them out. they know what they are doing and make sure to keep their properties nice all the units i looked at were in good condition and clean when i saw them. I looked at alot of units believe me. On the expensive end and lower end price ranges. Never did I find a unit that was not clean.

PS
Pren S.

06/29/2016

Provided by YP.com

I'm writing to those other parents out there like me who have to cosign for your children to be able to rent. I was so surprised at how well Emerald treated my son and his roommates!

TR
Tava R.

06/24/2016

Provided by YP.com

I came here to post because I wanted to give them a good review. I was struggling to pay my rent and the manager was so nice and respectful to me. You won't get that from just anybody. Give them a chance. :)

TZ
Tony Z.

06/17/2016

Provided by YP.com

This company is wonderful. No hassle application approval, prompt maintenance service, very professional.

J
jowilhnson

04/18/2013

Provided by YP.com

While their staff is friendly, they will, in their most friendly way, not help whatsoever. I live next to one of their properties and have a wonderful view of broken windows and flapping plastic covering a decrepit roof. I have constant problems with the tenant playing drums daily, loudly enough to be heard throughout my home next door. My complaints to Emerald have been answered in a very friendly manner, and absolutely nothing has been done to take care of the problem. I have Emerald Property Management to thank for having the worst neighbors ever.

J
jowilhnson

04/18/2013

Provided by YP.com

U
unhappy1134

04/13/2010

Provided by YP.com
WORST MANAGEMENT COMPANY EVER!!

Can I give NO STARS?? When we moved into our house, we were moving from out of town, they said it would be ready for us, and when we showed up they hadn't mowed the lawn (it was thigh high) and the house was filthy, there was a mushroom 5 inches tall growing in the bathroom. BUT that didn't stop them from charging us a 300 dollar cleaning fee. We have been here for 4 years, we had a major roof leak that we reported mid December and we couldn't even live in one of our rooms. They didn't get it fixed until March and they only deducted 120 dollars from our rent total for 4 months of not using a room. They also ruined a pair of our sheets when they were trying to clean up the mold from the leak (before they admitted it was a leak). If there is an issue they take forever to fix it and do a cheap job. My shower has been leaking for 3 years and at my yearly inspection I report it and they tell me to just put a towel on the floor. I would never rent from them and if you are looking to have them maintain your property you're crazy they won't fix anything and they do more harm then good when they actually show up. The house we live in was used to grow pot or something, as all the windows had black plastic stapled around them, they didn't even take the plastic down or pull the staples. When we said something about it, we were told, "most of the houses in town are used to grow pot these days, especially near the college" Who tells tenants that?? and ones with kids to boot???

More Business Info

Ultimate Property Management.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Services/Products
  • Entrust Us: We are one of Lane County's largest property management firms. We optimize current income from your rental property by screening for good tenants, maintaining low turnover and high occupancy and consistency receiving market rates. In fact our management services often create more net income for our clients than if they managed their property themselves, even with management fees. Long term we maintain and protect your property in order to keep its value high. We are highly qualified. We manage all types of property, homes, duplexes, trailer parks, commercial buildings and apartments. In fact we specialize in creating efficient on-site systems for large apartment complexes. Our long term staff is experienced and highly educated and our diverse background ensure our ability to meet a multitude of needs. We are community. Emerald Property Management, Inc. is locally owned. We know this area and the neighborhoods in which we manage property. Our deep roots in Lane County also mean that we familiar with the best local service providers and contractors. As well, with the local workings of local governments, courts and law enforcement agencies.
  • Rental Properties
  • Commercial Property Rentals
Brands
Era
Payment method
check
Neighborhood
Gateway
Accreditation

Member of NARPM (National Association of Residential Property Managers), Member of BBB

Associations
BBB,Better Business Bureau
Social Links
Categories
Real Estate Referral & Information Service, Apartments, Commercial Real Estate, Property Maintenance, Real Estate Agents, Real Estate Appraisers, Real Estate Buyer Brokers, Real Estate Consultants, Real Estate Management, Real Estate Rental Service
Other Information

Wheelchair Accessible: Yes

Specialties: Industrial Real Estate Agents

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