Marek Sobolewski Marble & Tile

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Totally unprofessional. STAY AWAY FROM THIS COMPANY!
We’ve been dealing with the company’s co-owner Marek. He seemed to be a very trustworthy and nice guy, when we initially met with him. We were scheduled to begin tile installation in our house (700 square feet of tiled floor) on January 7, which would have been about a month after we accepted his proposal. When we reached out to him on January 2nd to confirm the time of installation, he was very unresponsive for days. Eventually Marek wrote back and apologized, but apparently he had a family situation and he was abroad in Poland. He said the installation wouldn’t start until after January 11. So we decided to wait. A few days of delay was acceptable for us at that time. But nobody showed up on January 11 and we got no responses from the owner for many days. Finally we heard back from Marek on January 22, when he claimed he was still abroad. This time he had health problems and again he asked for us to wait, until he would come back to the country on February 3rd. We were promised a new date of installation on February 4th. Guess what? Nobody showed up at our door today. We are so behind with our move-in schedule. Not only did we lose a month, but now we have to look for a new tile contractor. And how long is this going to take??? In the meantime our appliances are sitting in the Family Room, because there is no floor in the kitchen.
I’m so disappointed with this seemingly nice guy’s demeanor. Such a terrible customer service. Totally ignorant and unprofessional.