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Reviews

JA
Joseph A.

03/03/2016

Provided by YP.com

Dr. Mark Ruggeri and staff are extremely accommodating and flexible. They are competent and make you visit as pleasant as possible. Katie and Brooke are always there to assist in any needs you may have. Dr. Ruggeri is the best dentist I've ever visited. I recommend him highly.

MM
Mike M.

01/05/2015

Provided by YP.com

I was a new patient at the Oakwood Dental Arts in staten island. Needed a new crown for a tooth and the crown came in 4 times with issues. I had to take time and leave work early, or one instance took the day off which turned out to be a waste because i lost a days pay for nothing. One crown was very slim and gave me a gap and the assistant was pushing for me to take it. She said it gave me character. I looked like Tyson or Strayhan. Just a dumb thing to say to a patient 3 crowns later. I had to yell at her to take it out because she was getting the permanent glue ready on the side. If i never had a gap in my 57 years of life, why the heck would i want one now? I finally took the last one that came in . My last option was going to the lab but that wasn't necessary I also got a complimentary teeth whitening which were crest strips I got in a little baggie to take home same ones i can buy from Rite Aid. Ha.. You would think with all the hassle i went through they would give me a nice whitening in the office like to keep me happy and as a patient. Not nice place. Off to find a new place.

LS
Linda S.

12/09/2014

Provided by YP.com

Today I woke with major pain in my tooth. I called around and Oakwood Dental Arts was the only one to see me right away. Dr. Ruggeri was very accommodating and understanding of the pain I was in. I had an emergency Root canal done and I have to say it was not that bad. Dr. Ruggeri and his staff was very professional and explained everything. Will be moving all my records to this office and telling everyone I know.

JP
Jennie P.

12/08/2014

Provided by YP.com

I use to go to a dentist around the corner from the Oakwood Dental Arts office off Guyon ave and some of the work I had done was questionable. I have had nothing but problems until Dr Pannone and Then Dr. Ruggeri took over. Since then It has been great even was able to have an extraction and implant placed the same day in the same office. It is nice not having to run from one doctor for the fillings to another doc for the extraction there is something to say about having everyone in one building. Makes everything run smooth. Thank you Oakwood Dental Arts looking forward to my next cleaning.

JT
Joe T.

12/07/2014

Provided by YP.com

Was a new patient this week. A friend made me go here and I am glad he did I have been chicken of dentist my whole life but from the front desk to the women Tonni who cleaned my teeth and eventually to Dr Mark Ruggeri it could not have gone any smoother. They were very knowledgeable in a clean safe beautiful facility. Will spread the work about this office. Oh get this they even whiten your teeth for free.

AU
Angela U.

12/07/2014

Provided by YP.com

have been going to oakwood for about 5 years now and I have never been disappointed. Over the years they have work with me financially as well as when I have been in pain. The doc's are always available and the hygienist I usually use is Annmarie. All the doctors are good that I have seen but I feel most comfortable with Dr. Ruggeri.

SM
Susan M.

09/20/2014

Provided by YP.com

unrofessional.. worst ...just came back for a scheduled "consultation" with D. Rao. I was there last month foe exam at which ex rays were done- You ould think a profesional dentist will have a discussion with me the patient before submitting allkinds of work for approval with a union dentist- there was no discussion- that day so i went back today- waied one hour he comes in- barely a discussion- then send inthe hygienist to talk with me- uh hello i didnt come for aconsult with a hygienist= incompetent office- no one in charge - dentist and rude airheads as receptionists running the show- will be going elswhere because i need a dentist not awaste of time after they extract 8 teeth and dont discuss a plan with me

NC
Nicole C.

11/01/2013

Provided by YP.com
I was recently at this office....

I was recently at this office. Iwas told to see Dr. Ruggeri and was glad that I was. It is a pleasure to go to an office were the dentist is real if you know what I mean. I highly recommend this office esp Dr. Ruggeri. Its clean friendly and state of the art.

F
feelingduped

07/23/2013

Provided by YP.com

Office is looking to recruit new patients so they go offer a Groupon. I make 3 appointments for family members on various days. First family member goes, has insurance and was told there would be a $15.00 co-pay in advance. Sees dentist, and is told they have a cavity, dentists says would you like to have it filled and patient replies yes. Upon completion patient is told you now owe $105.00!!!! There was no conversation about a fee if cavity is filled, how can one complete a service without telling patient there is a fee??? A call was put into the office where the front desk agreed that was not ethical to do and would speak with Dr. Graziano and would try to apply a credit. Dr. Graziano replies with no credit will be given, why?, if patient was told they had to pay they wouldnt have had procedure anyway. WHAT??? Needless to say all other family appointments were cancelled. This is an office that is trying to recruit new patients? Not sure how often this goes on but I think its highly unethical to complete a procedure and hand them a bill without first informing them. The one thing I hope I accomplish is the fact that the office learns from their mistakes, not do this to other potential patients and learn that sometimes its worth eating your mistake in exchange for a family of 5 as new customers. What was he thinking? Obviously not a good office manager.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Sat:
SunClosed
Extra Phones

Fax: 718-987-3384

Brands
invisalign
Payment method
visa, insurance, mastercard, all major credit cards, financing available
Neighborhoods
Oakwood Heights, East Shore, Oakwood
AKA

Emanuel Graziano

Oakwood Dental Arts LLC

Categories
Dentists, Cosmetic Dentistry, Dental Clinics, Dental Hygienists, Dental Labs, Endodontists, Implant Dentistry, Orthodontists, Periodontists, Physicians & Surgeons, Oral Surgery, Prosthodontists & Denture Centers, Teeth Whitening Products & Services
Other Information

Insurance: Delta Dental Premier, Delta Dental PPO

Parking: Street

Wheelchair Accessible: Yes

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