The Laundry Room

Write a Review718-420-9274

OPEN NOW - Closes at 9:00pm

If you want your clothing to actually be cleaned and delivered to you on time, never go here! A few days ago, I called the cleaners in advance to see if I could drop off a garment for dry cleaning and get it back the next day. They said as long as the garment got in by 4pm, they could guarantee me it would be returned to me, cleaned by the next day at 6pm. I asked a few times if the dress would be ready and cleaned, and was assured by the owner it would.

Thinking all was well, I dropped off my item, met the owner and was reassured my garment would be ready in time. I arrived the next day at 6:13pm and was told my garment was not only not ready, it wasn't even at the laundry mat or had been cleaned yet. They called their cleaning service who said it would be ready the following day by 2pm. I arrive at 12pm after getting a call that the dress was finally ready. I pay for my garment and lo and behold, the stain is still on my garment and they never cleaned or treated it. I basically paid for their driver to go pick up my dress with the same problems.

So tl; dr, steer clear of this place, especially if you need your garment back and clean within 24 hours. They are very disorganized and don't seem to clean the items in shop. They seem to be looking for a quick buck without actually cleaning your clothing or doing any labor. And the clothing they have "cleaned" will return with the same stains you sent your item in with.

From the first time I reached out to this laundromat. (Which had pick up and drop off which I love)... it was really amazing. I told Robert (the owner) my bad experience with the first laundromat and how my clothes smelled horrible. He took good care of them!! My clothes came back smelling beautiful. The people that answer the phone and work there are super sweet. Rob is super sweet, my sister loves him also. He has grown to be a family friend. My clothes always smell awesome and come back in time!!!!!

This place gave my 32 pounds of nice clothing BED BUGS, then told me that it was MY problem! When i demanded a refund i was told to review the policy they had that does not cover refunds and was HUNG UP ON! I will have to file a civil suit because i go to work and have nice prada jeans and versace shirts and now its RUINED! Learned my lesson!