Steven's Flooring & Design

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This is in response to the Review by Lisa P. I am Trish Stevens at Stevens Flooring. The job did not take 2 months. There was a problem with the distributor shorting us on wood and when we tried to get more they informed us that it was back ordered for 2 months. I immediately sent samples to Lisa's house so she could select another. We where matching an existing wood floor so the choices where limited. The one selected had to be ordered from California and was installed as soon as it was received. If I acted like I didn't care I apologize emphatically! My main concern in my small owner ran business is to make sure the customer is happy. Lisa seemed to understand when the problem was explained to her and seemed happy with the job when it was finished. I found this complaint on accident and will be calling her to apologize for the inconvenience. Trish Stevens Owner Stevens Flooring and Design

Awful experience. Worst customer service ever experienced. Trish was a nightmare to work with....acted as if she did not care. Took 2 months to get floors installed. Would NEVER recommend this Stevens Flooring!!!!!!!!!!!!