Portrait Innovations

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CLOSED NOW - Opens at 9:00am

I absolutely love this place, they knew how to deal with my 1 year old and my 5 year old who are very busy children who wanted to run around, but they still managed to get wonderful pictures. I also love the fact that you can get your pictures that same day and they have wonderful deals. I have referred plenty of people to this place who also fell in love with them.

We went on a saturday (if you can avoid this then do, it was busy) we showed up almost 30 minutes early to our 2pm apt time, waited MAYBE 10 minutes before they called us back. They do go through pictures fast, but i was expecting that and they were busy. The staff was awesome, they knew how to make my daughter laugh (one year old) for all her pictures. And reviewing the pictures seemed like a piece of cake. I had no problem with narrowing down to the 15 out of 80 pictures i liked and spent around the same amount i would have on a free lance photographer but got my pictures in 30 minutes! I have to say though less is more when you go to this place, meaning i would stick to picking under 10 photos. We picked 15, we got a lot of free stuff, but it wasn't cheap (almost $300 when everything was said and done). I will have to say though i think the type of pictures they take at their studios are a lot better then others. At most I've been to its an average background, you pose, the photographer stays in one spot. This place really gets tons of great angles using hand held cameras, they also let you do cake smash pictures for birthday shots and all in all i was a lot happier with the outcome of what i saw in my pictures then anywhere else ( except with my free lance photographer). I don't know if a lot of other customers just have very different expectations then i do, but i think that if your looking for studio based pictures Portrait Innovations should def be checked out. I would use them again, but now i know i am only going to pick a very select few of photographs. i normally would never spend that much on studio pictures, but it was for my daughters 1st birthday (and my only child so far) so i went wild. i usually try to go in a studio and walk out spending under 100.

On time for appt. even at Christmas rush. Tooks lots of pictures. They were hard to pick because they were so good. The packages were reasonable. Thanks to the staff they were professional and easy to work with. We'll be back.

This place is an absolute joke. My husband and I went to have our daughters 3 month pictures taken and we ended up walking out. I was told over the phone that I would have at least 15 minutes and would be allowed multiple outfit changes and that I would be satisfied with my photos. We had an appointment at 6:30 and were not even seen until 7:30. Right when we started taking photos the photographer told us we could do at least one to two more outfit change before our Christmas photos which would be in another outfit. She only took pictures of our daughter for 5 minutes and then told us we did not have time for anymore outfit changes and that we had to go and wait to take our Christmas photos. So we waited, waited, and waited. We ended up walking out because our daughter started getting fussy after waiting for so long. As a first time mom I was very disappointed and upset. I spent a lot of time trying to get together 2-3 outfits for her and was really looking forward to the experience.

I had an 11 am appointment for my 5 year old and 1 year old, we waited an hour and was told twice that we were next while other people were taken ahead of us. And by that time my well scheduled around nap time appointment was in the toilet. Of course my toddler was now screaming and uncooperative. One employee told me that I should call the corporation and complain because they book them 2 appointments every ten minutes. Corporate was a JOKE! The customer service guy didn't care and you could so tell,a dn tried denying that this is the way they schedule. The studio tries hard to keep up, but it shows in the pictures because there are shots of the kids getting in the position to do the next scene because you're supposed to choose between 40-60 shots. This place is USELESS, seating room for 8 with 30 people and children and 2 studios.

Worst picture experience of my life. Inflexible staff that insists on taking tons of pics that you don't want (won't listen when you explain over and over again that you are not interested) and then tell you that in the packages you do want you can only use a certain number of the pics you actually came in for. They are scammers, unethical and completely inflexible. I would rather go anywhere else but here.