1 Guy 1 Truck 1 Trailer
112 Oakgrove Rd Ste 112, Sterling, VA 20166
Reviews
04/18/2013
Provided by YP.comChris is a great guy to do business with. Very professional, careful and responsible. I would definitely recommend him to a friend - as a matter of fact, I have done that several times already!
04/29/2016
Provided by YP.comArrived on time. Took excellent care of my furniture.
Maintained communication leading up to moving day.
02/04/2016
Provided by YP.comCompletely damaged our furniture and lost items. The owner, Chris is rude, arrogant, and unprofessional. He doesn't want to take responsibility for damages items, some of which were antique and told me my items were "expensive dust collectors". I will be taking the matter to the BBB as well as filing in court. He's a complete crook!!
08/14/2014
Provided by YP.comWow. What a bad experience. I don't do negative reviews and never do personally negative reviews but this is so bad that I don't want others to have a similar experience.
If you need garbage removal Chris is fine but do not have him move anything.
First, he moved us on a Sunday which was fine. But, then told us - after the fact - that there was a 4-hour minimum for weekend work. I wish he would have told us in advance but fair enough, it was Sunday. It was 45 minutes of work.
Second, we hired him to move some fragile items that did not come over in our primary move. We specifically had 12 lego buildings and 3 Kinect sculptures that are important to my son. I thought it was odd when he didn't wrap anything in paper or use boxes - just started loading into his trailer. Every single piece was destroyed - literally every single one. I don't mean a couple of pieces fell off - I mean there was a pile of legos on the floor of our home. Also, destroyed a glass lampshade - again no wrapping. It was so bad that it was funny. I took pictures and attached to review.
Unfortunately, when Chris was done, I did not go and look at everything and paid him in full, with the weekend premium, and a 20% tip on top of it. I guess I am a sucker. When I saw what happened I called Chris and discussed the absurdity of the move. He told me that his worker did the damage and that he doesn't use boxes (strange for a mover to not use boxes) but he handled it well and we agreed that he would send me a check for 50% back. Considering the horrid work, I thought that was very fair. I have all of the texts and happy to share if you are considering working with this guy.
So, two weeks go by and no check. I texted him and he said "next week". Two more weeks go by and still nothing - he texted that he was short on cash but thought the following week. Then last week, he stopped responding to my texts. Again, can share texts with you.
I have written off the few hundred dollars in question but want to warn others. Unprofessional with no packing or boxes. Beyond atrocious quality work. Misled on weekend estimate. Lied to me about paying me. Now, he won't respond. I can't imagine a worse experience. Stay away.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- * Residential Moves * Interior Moves * Packing Services * Industrial Moves * Transport Of Bulky Items * Vehicle, Motorcycle and Boat Transport * Shop Tool Chest Transport * Single-Item Delivery * Junk Hauling and Disposal * College Move-In and Move-Out * Pull-Out Service (Similar To Tow Truck)
- Payment method
- all major credit cards
- Location
- Serving All of Northern Virginia
- Neighborhood
- Twisted Oak Bussiness Condominiums
- Other Link
- Categories
- Delivery Service, Express & Transfer Service, Messenger Service, Movers, Movers & Full Service Storage, Moving Services-Labor & Materials, Shipping Services