Your water is vital to your home and your health. You rely on it for cooking and cleaning, washing and bathing, drinking and nourishing. And when you think about all of the ways water touches our lives, you see why it's so important that we make sure that

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Reviews

JH
Jd H.

11/13/2021

Provided by YP.com

Used Culligan of Hagerstown for 6 years and we purchased their entire water system with the Reverse osmosis for $ 8500 US Dollars. They charge you a $ 95.00 trip fee and then charge for any labor. Their customer service was good in the beginning, after their tech came out and had an attitude about the service he was providing and did not like our demeanor it all went downhill. We asked for a new tech and when he came out, he apparently spoke to the tech we had an issue with and immediately had a bad attitude, did not even give us a chance. Yes, we dealt with this for 4 years before they would give us a new tech. Culligan of Hagerstown is the only Culligan Company that comes to WV SO WE WERE STUCK WITH THEM. It seemed every time we called the office to make an appointment, Candy, their scheduling person also seemed to have an attitude and was always short and very un customer friendly. We spoke with the owner who was nice and did his best to make things better, however whenever we called them, it was the same old attitude from Ms Unpleasant Candy! Finally, they worked on our reverse osmosis system charged us an arm and a leg(our last bill just for the RO work only was.....$ 834.00. A brand new system doesn't even cost that much!!! When we called to schedule an appointment to have the unit fixed, again a crappy attitude by a different girl, we called the owner and complained and told him we are tired of being treated like crap, he immediately had an attitude as well. He would not even send someone out to fix their broken equipment and no other Culligan company would come to this area so they left us stranded with a broken neutralizer, a water softener that was not working correctly and an RO Unit that made noise like a musical instrument. We finally were so fed up with Culligan of Hagerstown that we literally had all their equipment removed and a brand new system installed. I would not recommend Culligan of Hagerstowns. Do not hire Culligan of Hagerstown.

More Business Info

Culligan® Better Water. Pure and Simple®

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Fax: 703-834-5574

TollFree: 800-492-9189

TollFree: 800-284-3440

Phone: 703-437-5420

Phone: 571-295-5631

Phone: 703-834-1563

Brands
Culligan
Payment method
amex, discover, master card, visa
AKA

Culligan Water of Northern Virginia

Culligan Water Conditioning

Culllgan Water Company of Virginia

Other Emails

Categories
Water Softening & Conditioning Equipment & Service, Bottlers, Water Companies-Bottled, Bulk, Etc, Water Coolers, Fountains & Filters, Water Dealers, Water Filtration & Purification Equipment, Water Treatment Equipment-Service & Supplies
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