Ray's Detail

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Left floor mats so wet they soured. Rude when I returned, told me he had to use so much water because car was filthy. After job was redone, I checked car before leaving shop, found water in spare tire well, and pads under floor mats sopping wet. Ray was not at shop, called him on phone and was told car was wet because it leaked during rain!! Brought it back while he was there and he was really rude, again said car was wet because it was so dirty. Offered to redo. At this point I was done with them, and asked for refund, which he refused.(Car was beginning to smell like mildew.) Took car to another detailer who had to take seats and floor rugs & mats out. Found INCHES of water on floor. It will take at least a week to dry out. DO NOT GO THERE. Less than one star. JSexton

Quoted $130 got there and it was $150. Did a crappy job, still strains on headliner that they didn't touch. Found pieces of paper towel all over vehicle where they had gotten wet and fell apart so I had to pick out all the little pieces!! They were blowing up my phone at 4 p.m. telling me to come get it so they could leave and I was still at work. DON'T USE....CHOOSE SOMEONE ELSE!!! Not very nice either.

Please never go to this man. He rents out a hub at carlile automotive and seems like he is not properly equipped to detail cars. He has a general SUV price of $150 but my SUV was small and I was able to talk him down to 130 since he had no other car that day which I thought was plenty. He promised me it would look like new after he was done, this was a lie. He called me and told me it was finished after just 2 hours. I arrived to pick up my car and the heater was running full blast. He informed me that the seats were still a little wet and they would dry within an hour. When I got home I kept all my doors open for nine hours and the seats were still wet the next day. After closer inspection I realized all he did was wash the outside vacuum the carpets and go crazy with the armor all. There was still fuzz dirt everywhere soaked in armor all oil. I found old trash in the compartments that he should have gotten and the carpets still had noticeable stuff in them. The worse part of my experience came when I brought it back to him to finish the job. He argued and yelled at me just because I wanted him to finish the job. He angrily agreed to finish the job and just vacuumed and shampooed the carpets. He blamed me for not leaving the car with him over night to dry but he never gave me the option and told me that it was finished the day before. He tried to spray paint my carpets to cover up the stuff left in the carpets that he didn't get out and he would have spray painted them if I had not been watching him the second time. After he said it was done for the second time I pointed out many things that were wrong with it but I did not want to continue fighting with him so I drove away. One thing he said made me very angry, "There, the carpets look better, I probably messed them up but they look better." That is absolutely ridiculous and his customer service was grossly inadequate. NEVER GO TO THIS MAN if you like your car.