Planet Fitness

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I got a Planet Fitness membership in April. I signed a contract stating the monthly fee would be $19.99 per month. Shortly after signing the contract, I found out I was pregnant and was having medical problems so my doctor put me on bed rest. The gym would not allow me to cancel my membership when I tried to and stated that I had to pay a $60 fee to cancel. I felt this was very unfair. To make matters worse, I went to sign onto my bank account and saw that my card was overcharged. I thought this was odd because I'm very responsible with my bills and had enough money in my account to cover all my expenses. I noticed that Planet Fitness had been charging my card $34.99 per month every single month since I started my membership. I called them on the phone to ask what happened. They said that they couldn't find my account so they charged it a late fee. How can they charge a late fee to the same exact bank account they cannot find? This doesn't make any sense to me. So I asked to speak to a manager. I was told that the manager would be in on Saturday morning from 9am-12pm. However, when I showed up during this time, a worker named Johnny told me that Leslie, the manager, had changed her hours last minute and would not be in until 1pm. They have not resolved my issue and I am writing this review to warn others about what is going on so it does not happen to them.

It's ok. Price is low and that good but not that much to do besides basics. Joined for a year and used it 2-3x/ week.

best new gym in Stockton! friendly staff, VERY clean, and awesome prices!!!!