Auto Park

Write a Review847-301-1700

CLOSED NOW - Opens at 9:00am

Great car dealership with low prices and quality vehicles. This comes from shopping around and looking at many vehicles before purchasing one. They also have a service department with three lifts and quick, quality and low cost service. Have purchased two vehicles from these guys in the past 5 years as well as serviced them there. Outstanding, honest personnel that will go above and beyond to make sure you are satisfied with your purchase. Any questions you might have about the vehicle they have an answer. I have shopped around and found that the cost of service is probably the lowest in town. Always take my cars for service to Auto Park from small to big jobs and never had any issues. It was hard to find much review for these guys but later I found a lot on EBay since it looks like they sell a lot of cars to out of state customers. Hope this helps anyone who is struggling to find a good used car dealership and or service department they can trust.

Buyer Beware!



I started off with Auto Park in a fairly favorable manner, purchasing a Mercedes E500 4matic. My sales person, Nash, worked with me and I got the car at a reasonable price. However, after a week the suspension on the right side of the car collapsed. Brought the car back to Auto Park and although I had owned the car for only a week I was charged $450.00 for the suspension part - I was not charged for the labor. When I asked how I could have this problem so soon after taking the car, I was told that I must have hit a pothole - I had NOT hit a pothole.



Within two weeks, the suspension on the left side collapsed. After paying to have the car towed to Auto Park, I was again charged $450.00 to replace the suspension. Again I was told that it was my fault (somehow). At no point did Auto Park admit any responsibility for selling me a car with problems. A month later after driving the car daily I went out of town for a week. When I returned, the car was completely collapsed on all four wheels. Auto Park picked up the car. After a few days I was told that to fix it would be ANOTHER $500.00. I told them to just let me come and get the car. You can imagine my surprise when, after I arrived to pick up the car, I was charged $150.00 for the tow. On top of all of these problems, now the car needs a new EGR valve which is another $450.00. I have owned the car for less than 3 months.



DO NOT TRUST THESE PEOPLE. They will tell you what you want to hear during the sales process, but forget any support if you have a problem.