Jared The Galleria of Jewelry

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I bought a pair of 1/2 Carat Black Diamond earrings at this location. Once I got home I opened the box to try them on with my 1/5 carat white diamond earrings i had bought at Kays. (my wedding jewelry is black and white diamonds). I did not find the pair i chose in the case. The diamonds are loose in their setting, the lock on the stem is non-exsistant. And when held vertical falls straight off. I will be going back in tomorrow to return them. This is the last time I will buy from Jared's.

Took my wedding ring in for a custom anniversary band. It was for my 25th wedding anniversary. Took ring in 12/1/2013 and asked if it could be done by 1/7/2014 they said yes not a problem. Ring was not done, a few days later ring was done but nothing like what what I ordered! Horrible quality work, my heart was broken when I saw what they did. Other 2 months later ring still not right, umpteen million calls and trip in to store. I do have my ring back but very poorly done. I have shed more tears over what they have done to my ring then tears I shed in my 25 years of marriage. I was charged full price, was given nothing in exchange for what they did. (custom band I was charged for ran in the thousands) Please rethink using this vendor! You will not be happy!

Brought expensive watch to Jared's for battery replacement. Left it there. Two months later no battery replacement and they wanted $ 400. to replace battery. And they scratched up the back trying open it. Took watch to reliable, honest jeweler. Twenty four hours later, new battery, cleaned and polished watch. $ 80. SHAME ON YOU JARED'S!!