Dering's Garden Supply

Write a Review973-584-4488

CLOSED NOW - Opens at 9:00am

Extremely unprofessional, unhelpful and rude customer service by the yard manager and owner when trying to resolve an issue that they initiated. Bought 5 plants, needed 2 more, the company stated they would be in next Thursday. Stop back in, none are there. We kept asking if they knew if any would ever come in and finally got forwarded to the yard manager. He stated they have absolutely no control over what they get, they order only and wait and see. No attempt to resolve our issue by perhaps a call to their supplier or offering a refund which is a totally different story than when the sale was made. Then a total stranger decides to interrupt and be verbally abusive to us in the yard with the yard manager telling us this issue is nonsense and he is done with us. I finally ask the stranger to identify himself and he states he is the owner and get out, no refunds, no more dealing with us, we are the worst customers in 60 years, etc etc loudly and rudely in the middle of his supposed business. In my opinion, unacceptable and rude customer service overall from this business.