Lowe's Home Improvement

Write a Review843-486-4130

OPEN NOW - Closes at 9:00pm

Ive been shopping with Lowes for years and I've never had such a terrible experience as I did with this location and the Assistant Manager Colleen. I spoke to her over the phone concerning a problem with a large order I placed with the company for granite countertops and appliances. She assured me, along with the head manager Dan, that if I made the lengthy trip to Summerville that everything would be straighten out. However, when I arrived at the store Ms. Colleen was very rude with me as to explaining why her promise could not be fulfilled. When I further asked why she didn't tell me this over the phone she said that, "We were busy, and had important things to do" and proceeded to walk off. I have never been so disrespected at a Lowes in my life! I truly feel that she did it because I am of African American descent and appear to be very young. My order was for over $3300, but I plan to cancel that after receiving such poor service. Gladly, I will never shop at Lowes again!