Hudson Veterinary Hospital

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CLOSED NOW - Opens at 8:00am

I leave one star and I'll tell you why. I first went to Dr. Hudson on a Saturday because my dog wasn't eating. My regular vet sent over their records including recent bloodwork. I had my folder of records with me also. The report on the blood work wasn't good enough for him so I okayed running those test again. I now believe it was just a way to pad the bill. Dr. Hudson came to the car and talked to me encouragingly and prescribed a different brand of Kidney support dog food. The office manager came to the car as well and said I could call her at any time up to a given time at night. Of course I felt good about them and had a follow up with them on the upcoming Monday for a 2 hour liver test. Approximately one month later I had another appointment for appx. 10 a.m. I called before because my dog had thrown up and was just lying around. The associate that answered the phone mentioned I could take him to Columbia. She did not say we don't have time for you today after all, take him to Columbia. Well, by the time I would have gotten to Columbia it would be my appointment time and my dog would not have to endure the drive which seem to make him miserable as he got older. I was there only ten or 15 minutes prior to the appointment, and they came to the car no earlier than the appointment time and rushed my baby into their clinic saying he was having a stroke. They did nothing for him. Dr. Hudson did not come out to the car but sent the tech to tell me of two horrible choices. Leave him there overnight alone for fluids or put him to sleep, alone in their office without me. No one suggested letting me bring him home with the fluids or call to see if I could go to Columbia and be with him the entire time. I did not think of this either so I could ask them to check.

I sent a letter to the practice as they publish that they want to hear if someone was dissatisfied but no one replied, I called and left a couple of messages, still no reply. On another try, I finally talked to the manager. I didn't want to leave a review without talking to them. It has been my experience that this Veterinarian practice cares more about their money than they care about the pets. On the first Saturday visit I was told of a surcharge if they went over 12 noon. I got there around 11:20 - 11:30, and this was the day he had time to come to the car and chat. The extra charge for going over to approx. 12:15 was $125.00. On the appointment one month later when he did not come to the car to discuss a Stroke with me when on an appointment time I was charged for an emergency visit and had to ask the tech if the Dr. confirmed the stroke (and again, he did nothing to help my dog feel better). He even sent the tech out to the car to rush my decision because he was going into surgery. I was not in anybody's way out in the car holding my baby and I am disappointed with myself for not driving off to go Columbia to try and find a vet with compassion. They showed little compassion for my dog, or me.

I half expect a rebuttal to this review.... but doc you showed me who you are and there is no undoing this. You have the choice going forward to do better by others' precious pets. You can still make lots of money. If I had the choice to leave negative stars I would have.
As of today, 6/26/20 I see this practice has been in business for 7 years and THIS BUSINESS IS NOT BBB ACCREDITED.