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Reviews

JR
Jose R.

10/17/2016

Provided by YP.com

I purchased my bed set from this Aaron's, Inc from Sunnyvale. Thinking of having a great experience and the quality of service of the products, I was wrong...

When I thought I was purchasing a brand new bed mattress and bed products, I was actually purchasing nasty, crawling bed bugs. I should of known, it all started from the beginning. From the shipment of the furniture being cancelled and postpone due to furniture damage because of lack of care and caution of the package handlers/drivers. They told me that driver was going too fast and that the headboard was scratched and scraped.

Aaron's Representatives contacted me directly stating that because of this "accident" they need to delay my delivery for another week. Keep in mind that I requested and was confirmed by Aaron's that I would have an early delivery, so I would have it in time before my move-in date.

Two months after receiving my product, I noticed about 20 black spots all around the mattress, keep in mind that I received the product with a cloth mattress protector that seemed used but delivery driver stated that it was new.

The point is, that the mattress had bed bugs coming from Aaron's and they still have not yet resolved this problem.

I do not recommend anyone to use their services and watch out for their furniture.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
SunClosed
Neighborhoods
De Anza, Cumberland West, Sunnyvale West
Categories
Computer & Equipment Renting & Leasing, Appliance Rental, Furniture Renting & Leasing