First Convenience Bank
14111 N Prasada Gateway Ave, Surprise, AZ 85388
Reviews
01/17/2021
Provided by YPmobileStaff knows their stuff!
Staff is very friendly!
No issues with this bank. I don't notice any stupid fee's like wells fargo always did to me. I've been at this bank for years.
10/01/2015
Provided by YP.comThis is the worst bank I have every dealt with. I made 2 trips today. On around 10:00 a.m. to make a deposit. The first man who took the deposit told me the manager was not in but he would present the deposit immediately so I could have credit right then. I did this a few weeks ago and the deposit showed up with 30 minutes. I kept checking my account for several hours and went back to the bank (VERY INCONVENIENT) and the next teller was the most obnoxious person I have ever met. Instead of answering ANY of my questions, he told me he could not work if I kept asking questions. I told him I knew what was on my account I just needed him to get my deposit on the books today. He said the manager was the only who could do that and she was busy. I told him I was told she was not in at 10 a.m. and now she is too busy. He looked at me again and said if you want me to help you, you will need to stop asking questions. I told him as far as I understood he could not help me because he was not a manager and she was the only one who could help me. He then became very condecending and repeat about not interrupting him. I said when is my check going to get deposited. He stated it would be when the manager was not busy. GUESS WHAT, the check was never deposited today and the item I was trying to get covered was rejected 3 times. If they had told me they did not do that, I would have gotten the check cashed at my federal credit union and brought the money back to the bank. I made two trips anyway; now I have to made 3 trips and get them to call the merchant and tell them they are idiots. DO PUT YOUR MONEY IN THEIR HANDS -- THEY ARE TOOOOOOOOOOOOO BUSY TO DEAL WITH CUSTOMERS.