Tintas Granite & Flooring

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We were very happy with our tile and installation. Tintas was competitive in price, helpful when picking tile and grout, professional and did a great job with the installation

In one word: HORRIBLE! But, let me explain because it might be hard to fathom.



My wife and I caught the installers attempting to steal two unopened boxes of tile. They placed the tile in the bed of their truck and tried to hide it by covering with a blanket. When confronted, they claimed Tintas asked them to bring it back because we would be short on tile and samples were needed. Yes, two full unopened boxes of tile were being requested as a sample on a Saturday afternoon…before Easter Sunday? Oh btw, I currently have, after the installation has been completed, 19 unopened boxes of tile…so we surely were not going to be short and surely no samples were going to be needed.



At this point, this was my personal property and they had zero permission to remove it from my premise...regardless! When Tintas was confronted on the above, they said these installers were just trying bring back extra tiles and these installers have never had any complaints before in regards to theft. What? The job was not even two-thirds completed, they tried to hide the theft with a blanket, and Tintas minimized this by allowing the excuses of extra tile to be stolen & pointed to their previous theft track record.



Word of warning, if you decide to purchase from and have Tintas perform the installation please watch their workers every second they are in your home. Subsequently and unfortunately, I have found other items missing but I can’t prove who stole them from my premises, but what I do know without a doubt is that those items were stolen while the installation was being performed and the precedence of theft was established by the Tintas installers. Now, I have to go through the legal process to attempt to recover my items and/ or receive reimbursement from my insurance company. Don’t let this happen to YOU!

Regardless and without a doubt, the facts are:

1. Tintas’ installers attempted to steal $127 of MY personal property (value of the two boxes)!

2. When Tintas’ owner was confronted with the theft, he trivialized it by pointing to the installer’s previous track record and had no problem making excuses for their attempted theft of my property!



There were numerous other issues with this service & installation besides the theft; however, Tintas has made fair restitution on them and I think it’s most important to focus on the most egregious...THEFT by the Tintas installers and the follow up excuses by Tintas’ owner!