Japanese Auto Engines
7505 Portland Ave E, Tacoma, WA 98404
Reviews
02/09/2011
I recently had a service for my 97 CRV (honda) for engine replacement. I had multiple quotes from other auto repair shops but this place had the best price that came with 1 year warranty.The quality service was great too; it was quick and nice. Bob, the owner, knew what he was talking about and exactly knew what I needed for my car.So I recommend this auto repair shop to anyone.
12/17/2010
my car would not start and i have a bad head gasket, i had it towed to the shop.Bob told me i had a bad main relay and it would be 230 dollars to replace, i went ahead. My friend drove it home, i went to start it and it did not start, and they left the cruise control box and main relay hanging under the dash. Would not refund my money told me i need a new head gasket job, so why the hell did they charge me 230 then? I am very upset i will never go there again it is a very shady business and they ripped me off
09/04/2010
Purchased a motor and had them install, sold the car shortly after the installation and the buyer called me 2 weeks later and said the motor was blown. When we both went back to the business they would not honor the warranty as the fine print shows it is "non-transferable" Buyer beware!
04/07/2010
I had a new engine put in a year and a half ago. Right when I got it back it had a miss. I attempted to get the shop to investigate the miss. They refused to investigate it in depth. They charged me for a diagnostic, which should have been under warranty, I got frustrated and left. Now the miss cannot be missed. It is bad. Come to find out the heads were machined wrong and all the exhaust valves had bypass, and the number 3 exhaust valve was stuck open. Now I have to spend even more money to fix what should have been done right in the first place with no compensation from the company.
01/21/2010
awesome service and so reasonable! i went in being completely clueless about what was going on with my car and Bob was very helpful. he was patient with explaining and led me step by step of what was needed. would go back again when needed!
12/07/2009
Poor,no, worse than poor. Would never go there again. This guy is a rip off artist. Put in new, rebuilt engine that blew head gasket in exactly 12 months, paid for him to repair head which blew again in 12 months two weeks and when I took it to another shop to get repaired, found out that all he did was sand paper the head a bit and put a new gasket on when it needed to be machined to actually repair problem. Have spent more than the engine costs to get repaired and the block needes to be machined down now. Repairs only enough to last his 12 month, 12K warrenty. Told him about the problem and he hung up on me after saying "Do what you gotta do." Not the way to run a business. Stay clear of this guy.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
TollFree: 877-956-1100
Phone: 253-539-5040
- Payment method
- master card, visa, discover
- Neighborhood
- Midland
- AKA
Japanese Auto Service
- Other Link
- Categories
- Engine Rebuilding & Exchange, Auto Engine Rebuilding, Auto Repair & Service, Automobile Electric Service, Brake Repair