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Reviews

S
sjg123

03/12/2013

Provided by YP.com

I really liked this place. I was in need of a storage unit ASAP and Russell the manager hooked me up with a great unit within my budget. The place is actually very clean and safe. Ive already told 2 people about it, its nothing like the nasty PublicStorage place thats close to them. This storage place is like a jewel in the nile very hard to find!!!

Dave Shepard..Tacoma, WA

10/09/2010

TREATED WITH DIGNITY

In most cases all storage places are the same, but I love this place. The customer service is outstanding, and I was treated with respect. I looked at a few places and they nice, but seemed frustrated that I could not keep up, as my disability makes it hard for me to walk quickly. The manager was compassionate and shared that he is a disabled veteran as well. He provided me with location and discount options, he seemed more interested in helping me than "selling me".The location is beautiful, the managers are friendly and I just feel that my stuff is safe with them.

03/31/2010

Discrimination

I am disabled and had talked to the manager about getting a unit bigger and close to a door for my back disability. I was told unless I had a foot off or was in a wheel chair I would not get a close to the door unit. I would not get so far in the depths of the units, but I would not get preferencial treatment because I was on Social Security Disability. I felt discriminated against because the manager could not see my disability because my clothes hide a very long scar, I take an extreme amount of pain medication to keep myself mobile and now am in the process of the last procedure available, a intrathecal pain pump to help me live a more functional life. The sarcasm that was revealed to me through conversations with the Manager were incredible. I was astounded at how he could make assumptions when he had only seen me one time and had no idea just how much pain I am in on a continuous basis and when I do any extra jobs I am down for approximately three days to recover from the pain.

05/09/2009

Clean, secure, heated and friendly

The property is beautiful with lots of cameras. The staff is really nice and gave my children balloons. The showed me a unit and made quick work of the paperwork. They even gave me a discount on my boxes and tape.Much better than the other places in the area.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Extra Phones

Fax: 253-537-7380

Phone: 253-470-4802

Payment method
amex, cash, check, debit, discover, master card, travelers checks, visa
AKA

Portland Avenue Self Storage

Categories
Storage Household & Commercial, Automobile Storage, Boat Storage, Cold Storage Warehouses, Movers, Public & Commercial Warehouses, Recreational Vehicles & Campers-Storage, Self Storage, Truck Rental
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