Regis Salons

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CLOSED NOW - Opens at 9:00am

I would avoid this salon at all cost! I asked for a senior stylist assuming I would gain an experienced, professional stylist. I got color, highlights and a cut. The color was completely wrong like way darker and the highlights orange, brassy and my hair was fried. I originally had virgin healthy hair. The cut was choppy and seemed to be done very fast and lazy. I asked for a trim but ended up with like 5 inches cut off. I think she didn't want me to see the damage, bubble gum ends. The wait time was ridiculous by the way. It seems I was double booked by the stylist that was doing my hair. When I asked her to fix my color she said she would have to charge me again. I asked to speak to the manager, and she said she was the manager. I was shocked. With a manager that is so unprofessional I would assume the whole salon is the same, since they are under her underclass management guidance. I demanded a refund and she didn't want to give it to me. I called the corporate office and they gave me a refund. Her name was Rhonda. I would recommend anyone to stay away from Rhonda. My friends cousin who is African American who I later found out after my apt that she also had a bad exp. as well with the manager. She said the manager said that she didn't know how to do black peoples hair and told her shed have better luck at the other black salon in the mall, because the black male stylist that they had was booked. Stay away from this place, and stay away from Rhonda, the manager